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Business Profile

Event Ticket Sales

Tickpick LLC
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Tickpick LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    4.43

    Average of 948 Customer Reviews

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    Review Details

    • Jeffrey R

      Date: 11/05/2024

      Was supposed to receive payout by 9/18. Called a couple weeks after that since I never got an activation email from Hyperwaller and was told they had a glitch and are trying to fix it. I called today, 11/5, and was told the payment was cashed in a duplicate account they had under my email but I never received an email or even have an active account with Hyperwallet. Plus the payout was for more than what I was due...Mess of a company with horrible processes and systems. Would never recommend them...

    • Stephen S

      Date: 10/29/2024

      Worst service for buying or selling tickets. When buying tickets I didnt receive them until hours before the start of the event. When I had sold the tickets and needed to transfer them to my buyer, I did exactly as TickPick instructed me to do even though I expressed my concern about the tickets not working because they were screenshots in a ***. Hours after I uploaded the *** tickets to my buyer and seemingly completed my sale, I received tickets in the *** ballpark app (4 hours before the start of the event). TickPick never sent me any messaging or consulted me that I also needed to transfer these to my buyer. Sure enough the tickets I sent to my buyer were invalid and TickPick revoked the proceeds of my sale because of it. I tried to call customer service to explain the situation and they showed a complete lack of empathy and did nothing for me. If you ever choose to use this service you should hope nothing ever goes wrong with your purchase or sale.

    • William C

      Date: 10/25/2024

      Worst app to buy tickets. Their maps of the stadiums are not accurate. They show your seats on their map at the bottom of a section but you are really in the nose bleed section at the top. Very deceptive. Its a bait and switch. When you call them, they say they cant help you. Unless you know the stadium and how high up the rows go, you rely on their maps and pictures. Hope their app gets taken down!

    • Dillan R

      Date: 10/23/2024

      They do not care about customers. I was affected by a hurricane and couldnt attend a concert. Because it was rescheduled, they wouldnt do anything. I called several times and they hung up on me for a few of them. Do not buy or sell from them!

    • Nicholas P

      Date: 10/20/2024

      Tickets delivered to incorrect email. Terrible customer service. Lied and didnt help whatsoever Wouldnt recommend using this app or service without extreme caution. Better options available.

    • Jerry F

      Date: 10/08/2024

      Was the worst ticket agency I have ever delt with I sold tickets on there and after I transferred got a call from a number I couldnt call back when they called again I answered and the women said they never got transferred and and if I didnt resend them they would impose a very big fee for not for filling the order I sent them again and they went threw and she told me I was lucky they went thru the company is a total joke and money is still not in my account 10 days later do yourself a favor and dont use this company

    • Chris B

      Date: 10/04/2024

      I bought 1 ticket to a game and the seller didnt send it ro me. After being on hold forever with a customer service *** i was given a different seat that was a horrible seat compared to what i bought. I dont recommend them

    • dennis h

      Date: 09/20/2024

      I bought a concert ticket 1 month ago. The event is scheduled 10 days from now. TickPick gives sellers of tickets on their platform up to 24 hours before the event to release the ticket. If your plans change this does NOT allow any time for your to resell the ticket. BUYERS BEWARE!

    • Jessica M

      Date: 09/20/2024

      I have never used this ticket sales company before. I even checked through my inbox, and have never sent nor received anything from this company, and I do not have an account with them. I received 2 text messages and a phone call informing me that "my tickets" had sold, and that I needed to release them to the buyer. However, I did not even have tickets for that event, and I never made a listing to sell tickets on this website (or any other for that matter). The messages about the "sale" came totally out of the blue. I feel bad for the buyers who must have been scammed out of their ticket purchase.

    • Kayla S

      Date: 09/14/2024

      Im having troubles with tickpick and their support team, My payout date was september 11th and since then I never received the email to activate my hyperwallet account that was promised. Ive sent multiple emails out and only gotten one response, they are not caring for my matter and seem to be lacking the promised guarantees. I had to wait a total of over 50 mins on hold with their emergency contact line and only received a small update, they claim that by wednesday i should have my money but they cannot promise me.

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