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Find a Location

Headout Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Headout Inc.

      1501 Broadway Ste 12036 New York, NY 10036-5601

    • Headout Inc.

      82 Nassau St PMB 60351 New York, NY 10038-3703

    Business ProfileforHeadout Inc.

    Event Ticket Sales
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 27 Customer Reviews

    Customer Complaints

    36 complaints closed in last 3 years

    20 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Headout Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Headout Inc.

        1501 Broadway Ste 12036 New York, NY 10036-5601

      • Headout Inc.

        82 Nassau St PMB 60351 New York, NY 10038-3703

      Location of This Business
      1501 Broadway Ste 12036, New York, NY 10036-5601
      BBB File Opened:
      12/20/2016
      Years in Business:
      10
      Business Started:
      1/1/2014
      Business Management
      • Mr. Suren Sutlania, Co-Founder & COO
      • Mr. Varun Khona, Co-Founder & CEO
      • Mr. Vikram Jit Singh, Co-Founder & CTO
      Contact Information

      Principal

      • Mr. Suren Sutlania, Co-Founder & COO
      • Mr. Varun Khona, Co-Founder & CEO
      • Mr. Vikram Jit Singh, Co-Founder & CTO

      Customer Contact

      • Mr. Suren Sutlania, Co-Founder & COO
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying tickets to the big game or concert? Don't get scammed

      Customer Complaints

      36 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/20/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased 3 tickets for **** admission for me and my 2 kids. Headout is who you pay **** to order online. When I placed the order for $240.00 with Headout they processed my order but it was for **** in ******* and not **** in *******. Immediately after payment I seen this error and contacted head out and they refused To refund me so I could book again for **** ******* instead of **** *******. The said no refunds and it was their policy. I explained to them I ordered minutes ago and need to change the **** state since I live in ******* not ******* and they offered me a ***** digital wallet refund only. Tickets for *************************** Admission Tickets - 1-Day General Admission (Booking ID: ********
      Read More

      Customer Reviews

      27 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Keri L

      1 star

      04/05/2024

      Bought a ticket from them for a historical site in **** because I was redirected there by a legit-looking website. The booking screen says one thing namely that you can enter the site anytime during opening hours and your actual ticket says another, that you have to be there at a specific time. I bought tickets on the same day and couldnt get to the site at the time on my ticket. My ticket was unusable when I tried to go later. Now they refuse to refund me. Dont use them unless you like losing money. They are deceptive and borderline scammers.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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