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Business Profile

Ecommerce

Petlab Co.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.35/5 stars

Average of 320 Customer Reviews

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Review Details

  • Review fromJean K

    Date: 10/17/2023

    5 stars
    Pet lab is awesome , I put my dog on their pro biotic chews for yeast and my dog has stopped shaking his head and scratching his ears , he suffers with chronic ear infections, bacteria and yeast , I also used their ear wash which my dog uses and has worked wonders on him - Thank you Pet lab in helping me with my dog !

    Petlab Co.

    Date: 10/19/2023

    Hello ****,It is so fantastic to hear that our Probiotic Chew has helped your dog so much! We always want the best for our furry friends and hearing this warms our hearts! We hope that your dog continues to do well. Please give your pup lots of pets and hugs from us. If we can ever help with anything, please feel free to reach out to us at ********************.Sincerely,PetLab Co.
  • Review fromCarol B

    Date: 10/15/2023

    5 stars
    I'm the only words that I can come up with is you guys are so awesome with your product and thank you

    Petlab Co.

    Date: 10/19/2023

    Hi *****,Thank you for your review! And you and your pup are awesome as well! We really appreciate you both being our valued customers and hope that our product continues to provide a better quality of life for your best friend!Sincerely,PetLab Co.
  • Review fromALEJANDRINA R

    Date: 10/14/2023

    5 stars
    Good product for dog now then so Happy play more.

    Petlab Co.

    Date: 10/19/2023

    Hello ***********,Thank you for taking the time to leave us a review. We greatly appreciate it! It is terrific to hear that your dog is doing well, happy, and playing more since using our product! We hope your pup continues to do well! If we can help with anything, please reach out to us at ********************.Sincerely,PetLab Co.
  • Review fromMaryann K

    Date: 10/08/2023

    5 stars
    Our puppies teeth are perfectly white and her breath is amazing!!!
  • Review fromHelen Z

    Date: 10/07/2023

    5 stars
    Great products and very convient!! My food sensitive pit bull mix loves his probiotic chews and his wild caught salmon treats. I recommend PetLab Co. to any dog owner.

    Petlab Co.

    Date: 10/10/2023

    *************,Thank you kindly for your excellent review! We are so happy to hear that your pit bull mix is enjoying our Probiotic Chews and Wild Caught Salmon Bites! And thank you for saying our products are great and convenient! It provides us with so much positive energy knowing that we are doing a great job! If you ever need anything, please reach out to us at [email protected],PetLab Co.
  • Review fromDana L

    Date: 10/07/2023

    5 stars
    Great co. Great products. This product has help my old dogs feel and look happy and healthy.

    Petlab Co.

    Date: 10/10/2023

    Hi ****,Thank you for your review! We really appreciate knowing that you feel our company and products are great! And we are filled with joy to hear that your dogs are happy and healthy! We are here for you if you happen to need anything else, just reach out to us at [email protected],PetLab Co.
  • Review fromJudy O

    Date: 10/06/2023

    5 stars
    The products really work. **************** is very helpful. I tell my friends about about Petlab.

    Petlab Co.

    Date: 10/10/2023

    Hi ****,We appreciate you for taking a moment to leave us this review! Thank you for the referrals and for your kind words about our products and customer service! We truly appreciate it and you for being one of our valued customers. Please feel free to reach out to us at ********************************** if you ever need anything.Sincerely,PetLab Co.
  • Review fromStephie M

    Date: 10/05/2023

    5 stars
    Great products and amazing customer service! We all noticed the difference with our dog. ??

    Petlab Co.

    Date: 10/07/2023

    Hi *******,Thank you for your kind review! We are very happy to hear that you have seen some positive results in your dog since your pup started using our product! We always try to do out best when it comes to our customer service as well and hearing that we are doing an amazing job warms our hearts! We appreciate you saying so. If you ever need anything or have any questions, please reach out to us at [email protected],PetLab Co.
  • Review fromMary Anne A

    Date: 10/04/2023

    5 stars
    I am a pet owner who is always looking for ways to improve their health. One of my 2 rescue dogs has had trouble passing bowel movements for yrs due a spinal injury (hit by a car yrs ago). Tried Petlab **** support powder (sprinkled on his food once a day for 1 month) and amazingly it helped. I am a very satisfied customer and ****** is a happier boy!

    Petlab Co.

    Date: 10/07/2023

    Hi **** ****,Thank you for taking the time to leave us a review. We greatly appreciate it! We are so happy that ****** is improving with our **** Glad Support. We hope it continues to provide him with a better quality of life. If we can help with anything else, please reach out to us at [email protected],PetLab Co.
  • Review fromDaphne B

    Date: 10/02/2023

    5 stars
    I saw the video of a dog that could not walk well. I bought it for my adult dog as a vitamin and gave her 1/2 a chew. Why would you wait till they are in pain to get them help. I gave a bottle to 4 friends. 2 saw no real difference. One went back to the vet pills and the other never did anything. The 3 gave it to her dog and she saw a difference right away. The dog pass away but was feeling better before she passed. The 4 said her dogs love the chew and she gave me a bottle of digestive chews for my dog. The chews work but she still licks her **** once in a while.I first contacted customer service many years ago and I got an email response later that day with a cancelation of an automatic shipping. I recently contacted them, and it took 6 days to get back to me. It was research into my account and a web related problem.

    Petlab Co.

    Date: 10/03/2023

    Hi ******,Thank you for taking the time to leave us this review. We appreciate the opportunity to address your concerns and to better ourselves. First, we apologize for the delay in getting back to you recently. We have been short-staffed and are working very hard to catch up. We are happy to hear that friend number 3's dog was feeling better at the end, but want to extend our deepest condolences to them from all of us hear at PetLab Co. We want to thank you for considering our products and also for referring us to your friends. We wish it would have worked out better for all of the pups involved. However, we are happy that some positive results were gained from a few of ********. We will work diligently to improve our response times and products.Sincerely,PetLab Co.

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