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          Find a Location

          Saks Fifth Avenue has 130 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Saks Fifth Avenue

              225 Liberty Street, 31st Floor New York, NY 10281-0097

            • Saks Fifth Avenue

              850 Grapevine Court Central Valley, NY 10917

            • Saks Fifth Avenue

              12 E. 49TH STREET 4TH FL. NEW YORK, NY 10017-1028

            • Saks Fifth Avenue

              3500 Peachtree Rd NE Atlanta, GA 30326-1222

            • Saks Fifth Avenue

              129 Summit Blvd Birmingham, AL 35243-3172

            Business ProfileSaks Fifth Avenue

            Department Stores
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            On November 4, 2013, Saks Incorporated was acquired by Hudson's Bay Company (HBC).
            See all additional business information

            Contact Information

            225 Liberty Street, 31st Floor

            New York, NY 10281-0097

            Visit Website

            Customer Reviews

            1.02/5

            Average of 332 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2,990 complaints closed in last 3 years

            1,148 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 99

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This is an all-channel retail shopping destination. 

            Business Details

            This is a multi-location business.

            Find a Location

            Saks Fifth Avenue has 130 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Saks Fifth Avenue

                225 Liberty Street, 31st Floor New York, NY 10281-0097

              • Saks Fifth Avenue

                850 Grapevine Court Central Valley, NY 10917

              • Saks Fifth Avenue

                12 E. 49TH STREET 4TH FL. NEW YORK, NY 10017-1028

              • Saks Fifth Avenue

                3500 Peachtree Rd NE Atlanta, GA 30326-1222

              • Saks Fifth Avenue

                129 Summit Blvd Birmingham, AL 35243-3172

              Headquarters
              225 Liberty Street, 31st Floor, New York, NY 10281-0097
              BBB File Opened:
              9/16/1997
              Years in Business:
              99
              Business Started:
              9/1/1924
              Business Started Locally:
              9/1/1924
              Business Incorporated:
              1/1/1924
              Type of Entity:
              Corporation
              Alternate Business Name
              • Saks Off 5th LLC
              • Saks.com
              • Saksoff5th.com
              • Saks Incorporated
              Business Management
              • Mr. Marc Metrick, CEO, Saks Fifth Avenue
              Contact Information

              Principal

              • Mr. Marc Metrick, CEO, Saks Fifth Avenue
              Additional Contact Information

              Fax Numbers

              • (212) 940-5708
                Other Fax
              • (212) 320-4891
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2,990 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2023

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              On 7/8/23, I ordered the reference pair of earrings off the website. As shown in the receipt, I paid a total of $424.55 which includes tax. I was surprised when I received the earrings today and one of them includes a tag for $159. I would like an explanation of the huge discrepancy between the amount on the tag for the earrings versus what I was charged. Even if the amount on the tag was doubled to cover both hoops, it would still be 80 to $90 less than what I was charged.
              Read More
              Read 2989 More Complaints

              Customer Reviews

              332 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Colton M

              04/12/2024

              Horrible customer service and store policies. They never exchange or return anything. ******* in ***** is a real jerk.. Beady eyes and all..
              Read 331 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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