Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Data Analytics

Bloomberg L.P.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Analytics.

Complaints

This profile includes complaints for Bloomberg L.P.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Bloomberg L.P. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 53 total complaints in the last 3 years.
    • 13 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/21/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company keeps sending me Bloomberg Businessweek magazines, I have asked this numerous times to stop but they keep sending them. I never signed up nor requested this magazine be sent to me.

      Business Response

      Date: 12/01/2022

      ******************** subscribed to Businessweek through a third-party subscription agent, Subco, on 7/6/20. His subscription had been suspended with the 4/25/22 issue at the subscriber's request. The subscription restarted with the 11/7/22 issue. Unfortunately, according to *****, as this is an old order the submitting agent is no longer in business. Subco has canceled the order and added ************************ address to the internal "Do Not Promote" and "Do Not Mail" lists. The last issue mailed will be 11/28/22 and Subco will provide a full refund of $100 to be mailed to ******************** by the end of November.

      Customer Answer

      Date: 12/01/2022

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      ***************************



       

      Business Response

      Date: 12/07/2022

      My apologies, the third-party agency notified me that the check was processed on 12/6/2022 and should arrive within the next **** business days.  They informed me that they are now using a new third-party to mail out their checks so there was an unexpected delay.

      Customer Answer

      Date: 03/02/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      ***************************



       

    • Initial Complaint

      Date:11/09/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a charge on my credit card statement for a digital Bloomberg subscription of 415$. I initially signed up as I am a college student to access 1 article for a research paper. The initial price was 99$. I did not know that hidden in the fine print was their policy of auto renewal or that the price would skyrocket to 415$. I did close on a new house August 18th 2022, and apparently received an email from Bloomberg stating their ridiculous policy. Once I received my credit card statement, I contacted the company via email on 11/7/2022. I asked for a refund the company of course said we cancelled but you must pay for this year as we notified you via email and you did not respond, in our fine print. Now granted they did send an email August 22 2022, I receive approx 2 emails of articles everyday from them. I had no idea that they auto renewed as yes they did hide that in their fine print. But I did not expect a business like Bloomberg to do something like this! I see that on BBB many MANY customers have a similar issue. This is not right, especially with so many of us falling prey to this and its not like its 100$ its 415$! that is a utility bill for some people. I was able to cancel and forced to pay for next this cycle but forcing this kind of charge is disgusting. I would love a refund but if publishing this at least helps someone else away from this company than at least I have that. My account number is:Your Account Number ************

      Business Response

      Date: 11/14/2022

      ****************** subscribed to a $290 annual digital Bloomberg.com subscription on 9/22/2021. At the time of purchase, the customer was informed as part of the purchase process that "$415 ($415 USD) charged to your card annually after 1 year introductory offer. Cancel at anytime." and "You will be charged $290 for the 1st year. Thereafter, you will be charged $415.00 every year." On 8/22/2022 a renewal reminder email -- bearing the subject line "Bloomberg.com Renewal Notification" -- was sent to ******************, one month prior to the charge, informing the customer about the upcoming charge stating "Upcoming charge: $415. Your subscription will automatically renew on 9/21/2022, you will be charged $415". She contacted customer support to cancel on 11/07/2022 after the card has been charged $415. Although contrary to our terms of service, we processed a full refund for the $415 and sent the customer a confirmation email on 11/08/2022. 

      Customer Answer

      Date: 11/18/2022

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.  I received a refund of 390$ not 415$ but that is fine.  Also, this company (Bloomberg) should seriously ******* this tactic as the NUMEROUS complaints to BBB around the exact same thing is bad business.  Thankfully we have BBB and I am very grateful for this service! 

      Sincerely,

      ******* ****



       

    • Initial Complaint

      Date:10/24/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Keep receiving Bloomberg newsletters by email. Have contacted them requesting that they stop emailing yet they continue to emails newsletters.

      Business Response

      Date: 11/02/2022

      We have unsubscribed Gerlonda Battles ****************** from receiving emails from our company, and we apologize for any inconvenience we have caused.

      Customer Answer

      Date: 11/03/2022

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      ******** *******



       

    Bloomberg L.P. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.