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Customer Review Ratings
Average of 158 Customer Reviews
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Review fromAmanda C
Date: 01/13/2025
1 starOur company has asked repeatedly to be removed from their call list and explained are not interested in their services. They still continue to call and attempt to bully us into "doing a comparison." Out of principal we will never switch to their company due to their bully tactics and unprofessional behavior.
Sekure Payment Experts
Date: 01/17/2025
Hello ******, thank you for bringing this to our attention. We sincerely apologize for any trouble to you or your employees. It is always our intention to help merchants rather than cause any inconvenience, so we will review your file and add your number to our Do Not Call list as soon as possible. Please email us at ***************************************************************************** if we can assist with anything else.Sekure Payment Experts
Date: 01/17/2025
Hello ******, thank you for bringing this to our attention. We sincerely apologize for any trouble to you or your employees. It is always our intention to help merchants rather than cause any inconvenience, so we will review your file and add your number to our Do Not Call list as soon as possible. Please email us at ***************************************************************************** if we can assist with anything else.Review fromGail R
Date: 11/20/2024
5 starsJust got thru the process of updating our credit card machines thru Sekure. Our company has done business with them for three years and this upgrade as been a pleasant experience. ******* was very helpful during the whole process. Thanks again ******************************Review fromHeike K
Date: 11/19/2024
5 starsIf you are looking for a reliable, supportive partner in the jungle of credit card management ***** ******** is your best option: ***** ********, *** | Certified Payments Professional - Senior Payment Expert – Sekure
I am very impressed to find such a contact with highest professionalism, expert knowledge, and amazing customer service attitude in the corporate world. Working with ***** makes you feel like she is working for you. She supports you in any request to make even complicated subjects easily to provide. You are lucky if you get to work with her. Thank you, ***** for the great collaboration. – ***** ******** ******* ****** ****** ********* **** * ***************** ****** ********* *******Review fromLilly C
Date: 10/31/2024
5 stars******** Giotsalitis is a very patient and detailed oriented agent. She was very helpful and guided me through the process. I highly recommend her to anyone looking for setting up a merchant processing account.Sekure Payment Experts
Date: 11/04/2024
Hi Lily, **** is great to work with and she will have your back! Thank you for sharing your feedbackReview fromShelby M
Date: 10/08/2024
5 starsOur office recently made the switch to Sekure Payment Experts and ***** was invaluable during this process. He answered all of my questions and stayed in touch!! Called me back when he said he would, followed through on issues until they were resolved, etc. Really appreciate ******* service.Sekure Payment Experts
Date: 10/09/2024
Hello ******,
Thanks so much for the shout out! ***** is one of the best. We are happy to hear he has made such a strong impression on you!
Review fromKaren S
Date: 10/02/2024
1 starHighly unprofessional employees, to say the least. They actually do a bully like tactic to get you into going with them for your credit card processing. He threw a too good to be true proposal out, then insisted I go with them. After explaining, I wanted to look into it first, that was not a good answer for him.
He called several times harassing my coworkers, to the point I told him through email to STOP calling until I could review things. After I reviewed things and was over the emails and continuous badgering, I told him I decided to not go with Sekure. He followed up with a rude email. So with this, it drove me to leaving this message on BBB.Sekure Payment Experts
Date: 11/04/2024
Hello *****, thank you for bringing this to our attention. We sincerely apologize for your experience. It is always our intention to help merchants rather than cause any inconvenience. With that in mind, we will review all communications and take appropriate action. Please email us at ***************************************************************************** if you have further question and your number will be added to our Do Not Call list.Review fromAmanda C
Date: 09/23/2024
5 starsWe've used Sekure for many years. Recently, ***** at Sekure really took the time to help navigate me through some involved rate comparisons with other merchants. ******* attention to detail, promptness, patience, and ability to get me exactly the information I needed made an otherwise painful process a true pleasure. I look forward to continuing to work with her and Sekure for many years to come!Sekure Payment Experts
Date: 09/26/2024
Hi ******, ***** is great to work with and she will have your back! Thank you for sharing your feedbackReview fromMICHAEL J
Date: 09/19/2024
5 starsOur office recently switched to Sekure Payment Experts and have been very satisfied with their service. **************** has been extremely helpful with our transition and has answered questions and help resolve any issues in a timely manner. She has been phenomenal!Sekure Payment Experts
Date: 09/26/2024
Hi *******, ****** is great to work with and she will have your back! Thank you for sharing your feedbackReview fromJeff M
Date: 09/05/2024
5 starsI was looking for a secure credit card merchant that will not break my bank account with fees. I have finally found the solution. Sekure Payment Expert! I have only been with them for a month now but switching over has saved me roughly $500 a month in fees. The only charges I have seen is the 3% that is passed on directly to the customer. The transition from my old ********************** service provider to Sekure was seamless, everyone I spoke with at the company was very knowledgeable and helpful. I recommend Sekure to anyone and everyone that is accepting major credit cards at their place of business, game changer!Sekure Payment Experts
Date: 09/09/2024
We're thrilled to hear about how was able to help you. Thank you for your review, ****!Review fromBarbara M
Date: 08/16/2024
5 starsGreat **************** getting two company accounts up and running. Better rates than previous provider. The staff is very responsive and helpful. I highly recommend.Sekure Payment Experts
Date: 08/30/2024
Hello *******, thank you for the time to share your feedback. We value your loyalty.
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