Reviews
Customer Review Ratings
Average of 158 Customer Reviews
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Review fromWendy K
Date: 09/29/2023
5 starsOur business has used this company for many years. As our office recently closed, ***************************** was very helpful & responded in a timely matter to my concerns. I would recommend their services.
Sekure Payment Experts
Date: 10/02/2023
Hello *****, Thanks so much for the shout out! **** is one of the best. We are happy to hear she has made such a strong impression on you!Review fromMohan M
Date: 09/14/2023
5 starsGreat Service. Helped me provide one of the best merchant processing services out there. ****************** ****, helped negotiate and lower my rate with the third party. Thank you so much!Sekure Payment Experts
Date: 09/15/2023
Hello *****, Thank you for such a positive review. We are happy to hear that you were satisfied with our ability to resolve an issue quickly.Review fromAnn F
Date: 09/01/2023
1 starWas very confused at them calling, as we are a larger organization who does not outsource our payments nor have we altered them recently. On the phone the woman gave unclear information, had no number to call back, and kept repeating she was just looking to talk to "whoever handles payments and credit cards at your business". Definitely one of those businesses that is skating the line between being legitimate and being a scam. Don't risk it, and hang up if you hear the word Sekure Payment Experts- just going to waste your time. If you're truly looking for a smaller card processor, look elsewhere to keep that money safe.Sekure Payment Experts
Date: 09/13/2023
Hello ***, thank you for bringing this to our attention. We sincerely apologize for any trouble to you. Please rest assured that Sekure Payment Experts is a well-established company supporting tens of thousands of merchants in the US. It is always our intention to help merchants rather than cause any inconvenience. With that in mind, we would like to review all communications and take appropriate action, but unfortunately we are unable to identify your file. Please email us at ***************************************************************************** so that we can further investigate and add you to our Do Not Call list.Review fromHenderson's Fish C
Date: 08/31/2023
5 starsIn today's automated world it is imperative to have customer service you can speak to. ***** was great and kept us informed and serviced all our needs.Review frombrian s
Date: 08/30/2023
1 starA rep continued to call even though I told him we would call if we were interested. He called several times a day, interrupting my employees work COSTING ME MONEY. Just based on the fact that this is how they train their employees to be, makes me wonder what other reprehensible procedures they have in place. I think most of their positive reviews are likely fake.Sekure Payment Experts
Date: 09/13/2023
Hello *****, thank you for reaching out to us. We are sorry to hear about your experience and would like to address any concerns you might have. We would also like to reassure you that all of our reviews are on third-party review sites which require user verification to guarantee that theyre coming from a real person. Unfortunately, we cannot identify the interactions you described based on the information you have provided here. Would you kindly send an email to ***************************************************************************** with your business name and telephone number? As soon as we identify the file we will review the communications to take the appropriate steps, including adding you to our Do Not Call list.Review frommisael g
Date: 08/24/2023
5 starsis a great service alway accomplished the i formation i need and the helpSekure Payment Experts
Date: 09/13/2023
Hi ******, we are so happy to hear this, thank you for your kind words.Sekure Payment Experts
Date: 09/13/2023
Hi ******, we are so happy to hear this, thank you for your kind words.Review fromFrozan A
Date: 08/21/2023
5 starsIm the ** of Brow arc, *** and wanted to say great job to *************************** of Secure merchants. She has gone over and beyond to make sure that my company is getting the best service. I would recommend this company to any business I know. Thank you *****!Sekure Payment Experts
Date: 09/15/2023
Hello ******, thank you the time to share your feedback. ***** is amazing to work with. We value your loyalty.Review fromClaire A
Date: 08/16/2023
5 stars************************************* went above and beyond to make sure the transfer of ownership of our company processing went smoothly and seamlessly.He followed up with us at every transition and was very responsive to our questions.If everyone is like ***** at Sekure we would give them an A++Sekure Payment Experts
Date: 09/18/2023
Hi ******, we are so happy to hear this! Thank you for sharing.Review fromBristen G
Date: 08/15/2023
5 starsSekure's PCI compliance system has been complicated and confusing, but the customer service to help me through the process was amazing! **************** was especially helpful in not only getting the issue resolved but also in ensuring I had no other issues or questions.Sekure Payment Experts
Date: 09/18/2023
Hello Bristen, thank you for such a positive review. We are happy to hear was able to solve all issuesReview fromYi C
Date: 08/14/2023
5 starsWe used Sekure merchant solutions for over 3 years. During that time our account manager, *********************, was very helpful. She answered all my questions and addressed all my concerns. I highly recommend working with ***** as your account manager.Sekure Payment Experts
Date: 09/18/2023
Hi ************************* is great to work with, she will have your back! Thank you for sharing your feedback
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