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          Find a Location

          Lacoste has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Lacoste

              551 Madison Avenue, Suite 1300 New York, NY 10022-3264

            • Lacoste

              The Westchester 125 Westchester Ave. White Plains, NY 10601

            • Lacoste

              608 5th Avenue New York, NY 10020

            • Lacoste

              8687 N Central Expy STE N1-1216 Dallas, TX 75225

            Business ProfileLacoste

            Clothing
            Multi Location Business

            Contact Information

            551 Madison Avenue, Suite 1300

            New York, NY 10022-3264

            Visit Website
            (800) 452-2678

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            29 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 91

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Lacoste has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Lacoste

                551 Madison Avenue, Suite 1300 New York, NY 10022-3264

              • Lacoste

                The Westchester 125 Westchester Ave. White Plains, NY 10601

              • Lacoste

                608 5th Avenue New York, NY 10020

              • Lacoste

                8687 N Central Expy STE N1-1216 Dallas, TX 75225

              Location of This Business
              551 Madison Avenue, Suite 1300, New York, NY 10022-3264
              BBB File Opened:
              3/24/2005
              Years in Business:
              91
              Business Started:
              1/1/1933
              Alternate Business Name
              • Lacoste Boutique
              Business Management
              • Mr. Thierry Guibert, CEO, Lacoste S.A.
              • Ms. Joëlle Grunberg, CEO, Lacoste North America
              Contact Information

              Principal

              • Mr. Thierry Guibert, CEO, Lacoste S.A.
              • Ms. Joëlle Grunberg, CEO, Lacoste North America
              Additional Contact Information

              Fax Numbers

              • (516) 365-1934
                Other Fax
              • (917) 256-6534
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              29 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I purchased a gray polo shirt three weeks ago at ****** ********** Outlet. Last week, I washed it and accidentally put it in the dryer, and it shrunk. I called the store and spoke to a male manager, but I did not get his name. I asked him if I could exchange it, and he said no because it was worn. Please allow me to exchange the shirt as a courtesy.
              Read More
              Read 28 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Daniel J

              09/07/2023

              Ok so I placed an order for express 2 day shipping then 24 hours after I received an email stating that the package should arrive on the 5th day which I didnt have a problem with because of the weekend. Alright so the day that the package was suppose to arrive I didnt get an email nor text messages confirming its delivery but when I checked on the website around 7pm that same day it stated that it was delivered but when I check out I wasnt there, so I immediately called customer service to see what happened to my package and theyre tell me that there is nothing they can do at this time and that my package was delivered and I should contact the company that shipped my item because thats their responsibility now. They were giving me a complete run around on the phone and the managers didnt even try to do anything to resolve my issue he only said contact my shipping company and see what happen. This is a big multi million dollar company and all this could have been avoided if they just send out emails or text messages alerting customers that there package has arrive
              Read 8 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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