Business ProfileforQapital, Inc.

Do you not use this company? I repeat do you not use this company? Ive been a customer of theirs since they first started up and everything was great until I started having larger deposits into my account and their transfer policy changed. so instead of my funds being available within one to two business days after the deposit its about 3-5 business days before the monies transferred from my bank account. Dont let there be a large transaction where in my case it was $7000. you would think after its been transferred to your Qapital account. You can then transfer money wherever or even your spending account. Not the case they will place your account on hold or freeze your account unbeknownst to you And then, when you try to transfer funds youre not able to transfer funds then they tell you that theyre just auditing and theyre wanting to make sure that the fence clear and that theres no chance of it being taken back which they now say takes another 3 to 5 days, so why would it already takes 3 to 5 days for the money to hit my capital count? I know I have to wait another 3 to 5 days before the so-called hold they have is removed from my Account makes no sense at all. Also, because I did not know there was a hold on my account. I ended up being charging in a selfie for my credit card company because I made a payment when my account wasnt on hold and when they tried to withdraw the funds they werent able to because capital put my account on hold Now Im asking them to refund me the *** charge that my credit card company is going to charge me and Im sure theyre gonna tell me theyre unable to do that but things have not been right with them over the last few years. I do feel like some funds are not transferred to my account based on what my calculations are, but they tell me that its correct. ***** with a company where you cant speak to anyone should have been a red flag but because of these issues and that its costing me more money Im closing my acct