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          Find a Location

          National Basketball Association has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileNational Basketball Association

            Associations
            Multi Location Business

            Contact Information

            645 5th Avenue

            New York, NY 10022

            Visit Website
            (212) 826-7000

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            National Basketball Association has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              645 5th Avenue, New York, NY 10022
              BBB File Opened:
              5/1/1993
              Alternate Business Name
              • NBA
              Business Management
              • Mr. David Denenberg, Senior Vice President, Legal & Business Affairs
              Additional Contact Information

              Fax Numbers

              • (201) 865-2626
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              32 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/11/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              on february 20, 2024 i bought two tickets through plumbenefits.com for a NBA ************* game that was taking place on Feb 29, 2024. I spent $146 on these tickets. As the tickets say if you dont feel well then you need to stay home and not attend the game. I fell very ill as i came on a business trip and i contracted covid two days before the game. i contacted plumb benefits and they told me that i shouldn't attend if i feel sick as thats what it says on the ticket. now they are telling me all sales are final. Im not understanding why would i be penalized if i had covid. Was the solution to go to the game while im sick and endanger all the other people in attendance? Im not sure how i cant get a refund if i was sick and it clearly says not attend the game if your sick? i would like my full refund back.
              Read More
              Read 31 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Selami B

              12/11/2023

              Free trial is just a scam. I was late 1 day to cancel and $162 is gone. I can not find a person to talk. Just automatic line. Why a company with billion dollars do not have a chance to talk in person. Shame! I will not forget this..

              National Basketball Association Response

              01/10/2024

              The customer signed up for a ****** free trial of League Pass on October 18th and was subsequently charged for the subscription on October 26th. The user then submitted a request to our League Pass support on December 7th and a customer service representative responded back the same day, informing the customer that the purchase was not eligible for a refund and referring them to the Subscriber Agreement for more details regarding the terms of their subscription. The customer also had the option to reach out to our US phone support team during operating hours to speak over the phone to a customer service representative.
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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