Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ray Padula Holdings, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ray Padula Holdings, LLC

      135 Pinelawn Rd. Melville, NY 11747

    • Ray Padula Holdings, LLC

      4 E 34th St, 16th Floor New York, NY 10016-4333

    Business ProfileforRay Padula Holdings, LLC

    Sprinkler System
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ray Padula Holdings, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ray Padula Holdings, LLC

        135 Pinelawn Rd. Melville, NY 11747

      • Ray Padula Holdings, LLC

        4 E 34th St, 16th Floor New York, NY 10016-4333

      Location of This Business
      135 Pinelawn Rd., Melville, NY 11747
      BBB File Opened:
      6/16/2011
      Years in Business:
      17
      Business Started:
      1/1/2007
      Business Incorporated:
      12/4/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ray Padula, CEO
      Contact Information

      Principal

      • Ray Padula, CEO

      Customer Contact

      • Ray Padula, CEO

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      22 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On 5/10/2016 I purchased a Thumb Controled Mini Water Wand, ITEM NO: RP-SRMW-M, from Target. On 3/20/2022 I purchased another one directly from Ray Padula, order #: *******56 On 10/28/2023 and on 11/2/2023 both items stopped working. One would not shut off, the other would not turn on. I have submitted 3 warranty claims for each item. I have written the company 3 times. And I have made numerous attempts to call the company always with the same result, no one answers and the mailbox is always full.So far I have had ZERO response from the company. So far they have failed to honor the warranty they list on their web site for the product: " Lifetime warranty garden with complete confidence! Ray Padula products are backed by an industry leading warranty. Were always standing by and ready to help!"Thanks for your help
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lois W

      1 star

      06/08/2023

      *** Padula is non responsive to requests for warranty support. I left several requests to no avail. Their mailbox is full-preventing me from leaving a message.I left message as 'business' rather than 'consumer' - no reply.They were very good at responding in the past....what happened?

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.