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Find a Location

Capital Motor Group, Inc. has 1 locations, listed below.

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    Business ProfileforCapital Motor Group, Inc.

    Used Car Dealers

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Capital Motor Group, Inc. is a full service pre-owned car dealer. 

    Business Details

    Location of This Business
    1788 Route 112, Medford, NY 11763-3638
    BBB File Opened:
    6/25/2019
    Years in Business:
    7
    Business Started:
    5/24/2016
    Business Incorporated:
    5/24/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Robert Semitekolos, President
    Contact Information

    Principal

    • Mr. Robert Semitekolos, President

    Customer Contact

    • Mr. Robert Semitekolos, President
    Additional Contact Information

    Fax Numbers

    • (631) 676-5003
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/21/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a 2015 Range Rover from Capital Motor Group on Oct 1st, on Oct 4th the vehicle broke down on my way to work , it was towed to a repair shop by Capital Motor Group , it has been there ever since 11 weeks later, I would like to get out of this vehicle because I feel it is not a reliable vehicle and a lemon , I would like my $5000 deposit back , 3 monthly payments adding up to $1920, and 4 months of ************** , all on a vehicle that hasnt been in my possession
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kellee D

    1 star

    01/15/2024

    Capital Motors Group is the worst dealership. I bought my ********************* September 2023 with a down payment of $3000. The very same day I bought it the A/C was overheating. That was the first warning sign but they gave me a good pretense and I fell for it. They send my vehicle to the mechanic down the road and the mechanic fixed it by zip lining the front of the vehicle with multiple zip ties. There was also a Crack on the windshield and the dealer **** kept telling me he's gonna get it fixed and up on till now nothing has happened. In november 2023 my vehicle started to have oil leakage. I brought the vehicle to them more than once. The first time I took it to their mechanic he told me there was no leak. When the leak got worst, I took it back to the mechanic and he claimed he fixed it. While the vehicle was at the shop the mechanic switch one of my tires off my vehicle hoping that I wouldnt notice. Then he lied that he didnt. Also the vehicle didn't get fixed because the vehicle is leaking more now. The other mistake I made was not reading all the fine prints. Because the dealer who sold me the vehicle told me he signed me up for extended warranty. When he didn't because after all these mishaps with the vehicle I notice he lied to me. They really sold me a lemon. The vehicle looked stunning but it's internally worned out. I regretted going there and wasting my money. It's not even a year yet and so much problems with the vehicle already.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

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