Reviews
Customer Review Ratings
Average of 62 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromMonyc W
Date: 06/30/2023
1 starI recieved an alert from ****** ***** and **** ******* on 6/30 stating a new account has been open under **********************. I was unable to find this company during my initial ****** search. At the end of day; ***** ********, **************** C/O ESUS **** are one in the same and I did not authorize or give permission for this company to fraudulently opened an account under my social security number. I have never signed up for their services.
Esusu Inc.
Date: 07/07/2023
Esusu, Inc. is a financial services company that is harnessing the power of data to bridge the racial wealth gap. To that end, we work with property owners and managers to report the on time rental payments of residents to the credit bureaus to help build and establish credit scores. We have reached out to the reviewer to address their concerns. An AUD has been filed with the credit bureaus to remove Esusu from their credit report and the reviewer has been opted out of the program.Review fromLisa A
Date: 06/13/2023
1 starCompany is a fraud, showed on my credit report without my permission!!! Im in another state & no clue who these people are!!! Will be contacting his company ASAP and filing a fraud report with BBB!!!! 6/13/23!!!Esusu Inc.
Date: 06/16/2023
Esusu, Inc. is a financial services company that is harnessing the power of data to bridge the racial wealth gap. We accomplish this mission by reporting rent payments made by residents to the credit reporting bureaus which allows for individuals to establish or improve their credit scores. We work with property managers and owners to report on and also assist in providing financial literacy and other services to their residents. This reviewer is a resident with a property that is a client of Esusu. The resident contacted the Esusu phone support team on 6/14/23 in which we provided more context on how we partner with their property to provide services to their residents. Upon request we opted this resident out of the program and filed an AUD with the credit bureaus to remove Esusu from their credit report.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.