Business ProfileforDial 7 Car & Limousine Service, Inc.

On 10/9/22, I reserved a ********** from *********, ** (*** *********.) to ***. (*** **************** in Manhattan). Because of COVID-19, I requested a partition between front and back seats.When I boarded, there was no partition. The driver said something along the lines of the partition breaking. I had no choice, so I accepted the ride, and rode with the window open the entire time.That afternoon, I left two messages for Customer **********************. Now, almost a week later, I have not heard back.My issues are:1. If the partition was broken, Dial 7 should have arranged for another car. During the pandemic, I feel they are putting my health at risk, even though both myself and driver wore masks. (At worst, they should have informed me beforehand of this issue, so I'd have had the option to cancel and try another car service.)2. It is unacceptable that I have not heard back from customer ************************** resolution.1. I would normally ask for a voucher to do a discount for my next trip. However, b/c of the company's failure to respond to this health-related issue, I am requesting TWO vouchers.2. Do a better job of not sending out cars w/o partitions, especially when customer requested it.Thank you.