Business ProfileforStrong Hands LLC

I contacted several local movers to help with my move. I contacted Strong Hands to get a quote, and sent a deposit for their services. I was also contact by a company called Big Strong Back. I should also explain that I have a brain tumor, and often information is difficult to process. On my moving day, the movers arrived, packed up my things, took them to my location. Then when I went to pay for their services, it was significantly cheaper than I expected. They also had no knowledge of my deposit. I discovered that I had hired the 2nd company, Big Strong Back. The gentleman at Big Strong Back explained that this happens a lot. That his company gets mistaken for the other and vice versa. The first company, which I had paid the deposit to, came the day after my move. I did recall schedule a move with more than one company. When I contacted Strong Hands to see about a partial refund for the deposit, the company denied it. The deposit was $361.50, quite a lot for someone like myself on a limited income. I would of course be willing to pay for the mileage and gas, and even the time wasted by the movers that showed. I feel that it is in no way worth $360.50. I signed no contract for the deposit. When denied I was told it was non-refundable. That it was my responsibility to cancel their services. When I explained the situation to them, they still denied the partial refund. I am making an attempt to contact and report this so that other do not fall for the same scheme that I did.