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            Business ProfileUPS Store

            Mail Box Rental

            Contact Information

            407 College Avenue

            Ithaca, NY 14850

            (607) 319-0224

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            407 College Avenue, Ithaca, NY 14850
            BBB File Opened:
            8/7/2019
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/20/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We arranged for the store to pick up and store my daughter *******’s belongings over the summer. We asked about what needed to be boxed and what didn’t. The first surprise is when we received the final invoice. We were charged for packing supplies for things we were told did not need to be in a box. The second surprise came when they delivered her belongings at the beginning of the Fall semester, which was August 16, 2021. Her fan was broken. We have contacted them several times; No response. Can you help?

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Diane c

            10/28/2022

            bought a shipping label to send for a package the label got returned to them label was not used was sent for something i was buying was sent in an envelope and envelope got returned tuesday. Now they will not refund the shipping label money that i paid for. label I was to send the label we guessed about how much it weighed #50lb they said if it was too much they would refund it back the difference well the letter never got delivered because the guy who i was sending it to did not give me the right addresses it was a scam.so it was in staten island ny ups store for a few days.so they had it sent back. so since it came back i can not get my refund .

            Local BBB

            BBB of Upstate New York

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