Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mail Box Rental

UPS Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mail Box Rental.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromShef R

    Date: 07/08/2025

    1 star
    I visited this UPS Store location to purchase postage stamps. During the transaction, I was charged $0.95 per domestic First Class stamp and $3.50 per international stamp. By comparison, the official USPS rates at the time were $0.78 for domestic and $1.70 for international postage.
    There was no posted notice or verbal disclosure indicating that the pricing here differs significantly from USPS rates. While I understand that UPS Store franchise locations are permitted to set their own retail pricing, the lack of transparency makes it difficult for consumers to make informed decisions.
    This experience has led me to question the consistency and reliability of pricing across UPS Store locations. As a result, I no longer plan to use UPS Stores for mailing services and will instead obtain postage directly from USPS or other providers where pricing is disclosed and aligned with published rates.
    I am sharing this information to help other consumers understand that stamps sold at UPS Store locations may carry substantial markups and that it is advisable to confirm pricing in advance or to go to the Meadow St ***** or Ithaca USPS Post office instead, where prices are standardized.
  • Review fromDiane c

    Date: 10/28/2022

    1 star
    bought a shipping label to send for a package the label got returned to them label was not used
    was sent for something i was buying was sent in an envelope and envelope got returned tuesday.
    Now they will not refund the shipping label money that i paid for.
    label
    I was to send the label we guessed about how much it weighed #50lb they said if it was too much they would refund it back the difference well the letter never got delivered because the guy who i was sending it to did not give me the right addresses it was a scam.so it was in staten island ny
    ups store for a few days.so they had it sent back. so since it came back i can not get my refund .

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.