Business ProfileforSightMD

For the last six years, Ive been using SightMD ******* for my yearly check up. The last time I went was December 4 2023. I purchased new eyeglasses and the amount they charged me was $82.20. When I received the *** from my insurance company, I noticed that they overcharged me $25. I called them in December and was told by *** that I would receive the credit one week from January 5 2024. I called again on January ************************************************************************** a few days. I checked and nothing so I called again on February 23 and she said she sees the credit but it has an in process to my credit card but she would do it to do it immediately to this day which is March 2 I have received the credit. . I left messages for the supervisor of billing and have not heard from her. Ive been going to this place for over six years. My next step is contacting my credit card company and asked them to do a dispute for me. I did call on February 29 I believe and in as far as everyone agrees that I am due the $25 they were going to contact the billing supervisor to call me ASAP. Nothing as of yet and I have no more patience for them. I asked for the owner/manager of this company and they are not allowed to give names of these people to me. Its only $25 but to be told time and time again its just insulting and rude. I have to tell you SightMD you LOST a really good customer and your customer service is awful.