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Find a Location

Stahl Eye Associates has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Stahl Eye Associates

      450 Endo Boulevard Garden City, NY 11530

    • Stahl Eye Associates

      200 Motor Pkwy Ste D-25 Hauppauge, NY 11788-5116

    • Stahl Eye Associates

      185 Madison Ave Fl 2 New York, NY 10016-0069

    Business ProfileforStahl Eye Associates

    Optician
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Stahl Eye Associates has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Stahl Eye Associates

        450 Endo Boulevard Garden City, NY 11530

      • Stahl Eye Associates

        200 Motor Pkwy Ste D-25 Hauppauge, NY 11788-5116

      • Stahl Eye Associates

        185 Madison Ave Fl 2 New York, NY 10016-0069

      Location of This Business
      450 Endo Boulevard, Garden City, NY 11530
      BBB File Opened:
      3/1/1992
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/21/2023

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I had an appointment for a routine eye exam on 9/20/23. Upon checking in, I was advised that if I wanted a copy of my eyeglass prescription, I would be required to pay a $50 fee at check-out. There was also notice posted stating the same, there would be a $50 fee for a copy of a prescription. I questioned this as I never had to pay a fee for a prescription. I was told it would be submitted to my insurance carrier and if covered, I would be reimbursed. I asked again, if this fee was only to get a copy of my prescription and was told "yes". Upon check-out, I paid the $50 and was asked if I wanted a receipt. I said "yes". I was given a receipt (copy attached) which does not specify what the $50 charge is for. When I got home, I did some online research and discovered that the *** has what is known as an 'Eyeglass Rule'. Doctors are required to give a patient a copy of their prescription whether ot not they ask for it, free of charge. I would like my $50 refunded to me. Thank you.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dolly S

      1 star

      06/16/2022

      I took my daughter to this location to get her eyes checked on May 15, 2020. Two weeks ago I get a **** stating that I owe them money. After two years they wake up to send me a ****. Anyhow, I did my research and find that I have paid this **** on June 8, 2020. I have been trying to reach the billing department and managed to speak to Cesia on June 7, 2022 letting her know I paid it and she said she will take care of it. Fast forward I still have not heard from her. I have been calling since past week everyday but no picks up the phone or even if I leave a message no one calls back. I fail to comprehend the level of customer service you provide to your patients. In your letter that you sent, it clearly states that if I don't respond to this letter within 10 working days that you will send this to a collection agency. I am trying to get in touch with you but you are not responding. Please explain what does a patient has to do to get your attention? I guess by filing a complaint.

      Local BBB

      BBB Serving Metropolitan New York

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