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Business Profile

Internet Services

inCommand Technologies

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for inCommand Technologies's headquarters and its corporate-owned locations. To view all corporate locations, see

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inCommand Technologies has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/28/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am Executive Director of the REMOVEDand Incommand Technologies hosted our website. After a lack of responsiveness, including unreturned phone calls or emails concerning problems with our site, we decided to host our website with another provider. On December 23, 2023, we requested by letter that our account be canceled effective December 31, 2023, and that InCommand send an authorization code so we could transfer our domain name to a new host (the domain having been transferred to InCommand when we became a customer). We continued to receive no response. The business changed locations, the phone number no longer worked, and no response was received by mail or email. We moved on with a new domain name and website, but InCommand has continued to leave our old website active up to the time of this complaint. They have also renewed our old domain and have attempted to bill us for $240.00 on July 17, 2025 for "hosting fees" on an account we cancelled long ago.

    inCommand Technologies is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.