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Business Profile

Billing Services

Digitech Computer

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Digitech Computer's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Digitech Computer has 3 locations, listed below.

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    • Digitech Computer

      480 Bedford Road Building 600 2nd Fl Chappaqua, NY 10514

    • Digitech Computer

      555 Pleasantville Road Suite 110 North Building Briarcliff Manor , NY 10510

    • Digitech Computer

      555 Pleasantville Road Suite 110 North Building Briarcliff Manor , NY 10510

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

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    Review Details

    • Karina A

      Date: 12/13/2025

      I had an extremely frustrating experience with Digitech Computer LLC, the billing company for ambulance services.They billed me for services that should have been covered by insurance had the claim been submitted correctly and on time. Instead, the claim was filed incorrectly and denied for untimely filing495 days after the date of service, far beyond the standard 180-day filing limit. This denial was entirely due to Digitechs billing errors.When I contacted Digitech to resolve the issue, I received inconsistent and inaccurate explanations, including claims that they did not have my insurance informationdespite documentation showing otherwise. Multiple supervisors acknowledged mistakes were made, yet the bills continued.Ultimately, I paid the balance under pressure to avoid further penalties. To make matters worse, Digitech charges 39% interest on late payments, which is excessive and appears potentially unlawful for medical services. They also failed to respond to my BBB complaint.Patients should not be held responsible for billing company errors. I strongly recommend reviewing any bills from this company very carefully. Based on other reviews, this is reoccurring issue with this business.

    • Duane H

      Date: 08/06/2024

      We just received a notice from a debt collection agency for an EMS bill from June 2023. We never received any billing from Digitech EMS Billing, who through research we found was responsible for the billing.Upon calling them, we were told the bill was sent in October 2023 and returned to them as undeliverable in November 2023. They had the correct address so we have no idea what went wrong, but it did not get delivered. That was their only attempt to reach us.We asked if they called to check. No call. Their response "we are only an inbound call center." I didn't even know they existed until now so how were we supposed to call them? Apparently we are supposed to have ESP. Horrible customer service and now I have to "wait for a supervisor to call me." I am unhappy that this was reported to a bill collector and will reflect badly on my credit.This is horrible customer service and no one seems to care at all. They should be ashamed and REMOVED(REMOVED) EMS should be horrified at the level of service they are being given for the billing company they pay. It is terrible. I wish to see a detailed bill, as we are entitled, and I wish to pay the company for the bill directly. I do not wish to deal with a debt collector.

      Digitech Computer

      Date: 08/07/2024

      Hello, per our conversation yesterday 8/6, the address we had on file for you was incorrect, and now that it has been updated, your account will be removed from collections and an invoice will be sent.

    • NORMA R

      Date: 04/23/2024

      I have been requesting a refund for the past 5months and all they tell me that is in progress . After requesting to speak to a manager. She called me and left a voicemail saying that they sent a letter to aflac regarding a refund. This company took 4 months to just send a letter to aflac not processing a refund. this company is a scam sad that people with low income have to deal with these useless people

    BBB Accreditation: None

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