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Find a Location

Orion Processing Solutions has 1 locations, listed below.

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    Business ProfileforOrion Processing Solutions

    Payment Processing Services

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3840 E Robinson Rd # 161, Amherst, NY 14228-2001
    BBB File Opened:
    3/17/2015
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/07/2021

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I was contacted by Orion Payment Solutions, LLC (*** ******l), on August 20, 2021 to make arrangements to pay back money I had borrowed from *** **** ***** - #***. I had paid *** **** ***** $125.95 toward the initial loan of $140.00 with a finance charge of $75.66, plus and advance amount of $50.29, which equaled $265.95. I only owed the balance of $242.95. Orion Payment Solutions wanted me to pay back a total of $789.20, which I was required to sign a contract of said amount, which they would filed in a court of law if I breached the agreement. I paid $100.00 on August 30, 2021 and $100.00 on September 30, 2021, which was a total of $200.00. The account which was used for the payments were hacked and my bank immediately put a stop on the debit card and in the process of issuing me a new card. I called Orion Payment Solutions and told them of the situation on October 28, 2021. I asked if I could make arrangements to pay when I receive my new debit card. I was told that someone will contact me the following week to check on my status, and I said that would be fine. No one called until Friday, November 5, 2021 and left a message on my phone with threatening words that a police officer and someone from their office will be at my home around 5:00 p.m. Central time to serve me papers to appear in court. I called them back when I got off work to informed them that no one called previously, and that I had made the payments on time for the past two months. I told the representative that I did not have my new debit card, and I will contact them as soon as I could. She said that I needed to call them immediately with the new information without registering my card first. She was rude, unprofessional and used scare tactics to make me update my information so they can continue to take payments beyond what I owed *** **** *****. I am angry that payment processing companies will use scare tactics, and make consumers pay more than originally owed.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Holly W

    2 stars

    03/01/2023

    I was ripped off for 100 then blocked Don't waiste your money folks

    Local BBB

    BBB of Upstate New York

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