Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Training Programs

Fullstack Academy LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Training Programs.

Complaints

This profile includes complaints for Fullstack Academy LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Fullstack Academy LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 5 complaints in the last 3 years.
    • 1 complaint in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/25/2026

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Feb 6, 2026 I paid ~$8,995 up front for Fullstack Academy's part-time Cybersecurity Bootcamp (cohort REMOVED), sold under the REMOVEDname as live, instructor-led training on a working hosted lab platform, with CompTIA Security+ prep and career REMOVEDwas not delivered as represented. Using the provider's own published class recordings, Canvas course shell, and gradebook, I documented 77 vetted instances: 45 of the paid lab platform/tools failing during live class (crashes, failures to connect, VMs that froze or wouldn't launch); 26 tied to a mid-cohort curriculum replacement around Week 2 delivered incomplete (a block skipped, several never taught live), after which class after class was consumed by the instructor troubleshooting broken material; and 6 of defective content and assessments, including broken competency-check questions. My complaint is about the curriculum and lab platform, not the instructor, who worked around the broken materials to help students.I raised this in writing on June 4, 2026 and supplied dozens of timestamped examples on June 11. The business offered only a 33% refund ($2,968.35), based on attendance and contingent on signing a release of claims, and on June 18 issued a final denial calling the failures "normal instructional troubleshooting." After I declined, it withdrew me on June REMOVED(claiming "no response" the same day I replied), revoked my platform and Slack access, and removed the cohort's class-recording playlist from REMOVEDthe same recordings it claimed to have "examined in full context." I preserved copies. The same program is still being marketed to new Colorado students on the same representations.Desired resolution: a refund materially greater than the 33% offered, up to a full refund of the ~$8,995 paid, and a written acknowledgment of the defects.

      Business Response

      Date: 10/07/2026

      Hello REMOVED,

      Thank you for bringing this matter to our attention. Our team has reviewed your concerns and addressed them internally, and we consider this matter resolved on our end.
      We appreciate your patience and cooperation throughout this process. If you have any further questions or would like to discuss this further, please contact us at REMOVED and we will be glad to help.

    • Initial Complaint

      Date:04/01/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I want to express my sincere and utter disappointment in the Fullstack Academy bootcamp program and file a formal complaint against this institution. It is a total scam. No accountability, total false advertising. They are stealing people's time and money in these programs. I have so much to say but apparently don't have enough space to write everything that I am feeling but please know, I have been in contact with a lot of Fullstack Alumni and every single one of them feels the same way. These programs can not continue to get away with this and I want at least some of my 19k Investment back. (13k on class and 6k for living expenses). I was part of the Full time Cybersecurity bootcamp from June 26, 2023 through September 15, 2023. The website advertised a 91% hiring rate with very good, in demand and high paying jobs after completing the bootcamp, full career coach support and did not guarantee job placement but said there is a huge success rate upon graduation. They encouraged career changers with no prior experience to apply and actually the words that I heard when I first started inquiring were, we encourage and prefer people coming from other industries with no prior experience. I was very proud of myself for taking an opportunity to learn a whole new skillset, meet new people and enter a new industry to finish off my career. I did not go into this for fun, to see if it was a good fit, etc. I have received no career support and no one else in my class has either. Please, please take this seriously as these programs at Fullstack are an absolute joke and they can not steal money from people and lie to us about all we will learn then none of us end up doing anything at all with that 19k investment in our futures. I honestly just feel sick that I did this program. I look forward to a response from you.Sincerely,REMOVED

      Customer Answer

      Date: 04/26/2024

      Better Business Bureau:

      At this time, I have not been contacted by Fullstack Academy LLC regarding complaint ID REMOVED.

      Sincerely,

      REMOVED

      Business Response

      Date: 10/08/2026

      Hello REMOVED,

      Thank you for bringing this matter to our attention. Our team has reviewed your concerns, along with the supporting letters submitted with your complaint. Our internal records show that career coaching and related services were made available to you throughout your enrollment and afterward.

      We appreciate your patience and cooperation throughout this process. If you have any further questions or would like to discuss this further, please contact us at REMOVEDand we will be glad to help.

    • Initial Complaint

      Date:03/27/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I entered their Fullstack Academys Cyber Boot Camp around Feb 2023 and completed the course around Aug of 2023. During my time at Fullstack my cohort was assured we would receive career and job placement assistance. However, the assistance did not do anything to help my cohort to find work in cyber security. The assistance was given to us in the form of resume help and coaching. Fullstack also promised us that the corporate partners would post jobs for us to apply for after graduation. Fullstack corporate partners did not produce a single job to my knowledge. The course costs on average REMOVEDdollars. The advertising made it seem that we would easily be able to attain work in the cyber industry upon graduating. Their ads were seen on the Fullstack Academy website and on the VA.gov VETTEC webpage.

      Business Response

      Date: 10/08/2026

      Hello REMOVED,

      Thank you for bringing this matter to our attention. Our team has reviewed your concerns against our internal records. Our records show that you incurred no personal tuition obligation under your VET REMOVEDenrollment and that our Career Success team made repeated outreach efforts to support you but was unable to get in touch with you. Based on this review, the career services we committed to were made available to you.

      We appreciate your patience and cooperation throughout this process. If you have any further questions or would like to discuss this further, please contact us at REMOVEDand we will be glad to help.

    BBB Accreditation: None

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.