Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tablet Equipment

CellXpo.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tablet Equipment.

Reviews

This profile includes reviews for CellXpo.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CellXpo.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 15 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBenita M

      Date: 08/01/2025

      1 star
      I have contacted Cellxpo about the order with I ordered. They send me a black pair instead of the silver behind the neck headphones. I sent them pictures of the item that was sent in a play bag. Only thing I wanted was for them to make my order right. I would advise anyone to read the reviews and think twice about ordering from this ********** a customer we are entitled to what we pay for and receive it in a timely manner. ??

      CellXpo.com

      Date: 08/05/2025

      product ordered is the product we shipped. this is the only color available now
    • Review fromJoan A

      Date: 10/04/2024

      1 star
      They deserve no stars! A fraudulent company that sent me a used, defective item and REFUSED to respond to my daily email requests for a *** so I can return the item. I do not want a replacement - I ordered a NEW item. I would recommend that NO ONE EVER buy anything from this fraudulent company. They don't even have a phone number.

      CellXpo.com

      Date: 10/07/2024

      Product ships in good and working condition . product is 100% original. rma number was issued on this order. product must be returned for inspection . customer service is done by email. all emails are responded to by our customer service *****
    • Review fromRebecca B

      Date: 09/05/2024

      1 star
      I did not get my package. They said it was sent to a house. They showed a picture. I know this house. It was not sent there. And they have cameras. The picture they put on there saying that's were it was left. Was the picture from maps. Taking from the road. No package in the picture. I ordered two open ear buds. They are very hard to find. I just want what I paid for. You have to leave a star. I did not want to. They need to be negative 100. Very bad. Cellxpo very very bad!!

      CellXpo.com

      Date: 09/09/2024

      This order is being delivered today by ******* package has not been delivered yet!
    • Review fromJennifer F

      Date: 08/23/2024

      1 star
      I started on Best Buy website and had no Idea I was booted over to a resale shop. I received what I wanted but not in the condition I was expecting. I have sent them two emails requesting information on how to return for a refund and both have been unanswered. I would never have ordered if I had known the product was not new.

      CellXpo.com

      Date: 08/26/2024

      product is 100% original and is in good and working condition. product is tested prior to shipping.
    • Review fromBrad H

      Date: 01/10/2024

      1 star
      This company ships damaged products, does not package them for shipping and the telephone number listed is disconnected. Do not buy anything from this company you will be disappointed and unable to get your money back!

      CellXpo.com

      Date: 01/16/2024

      Product is sold as described. product you ordered is sold as advertised and may have scratches and tears. customer service is done by emails. please email us at ****************************** for assistance.
    • Review fromIgnacio C

      Date: 12/23/2023

      1 star
      Ordered a Plantronics Explorer M50, received a used Plantronics Explorer M10 with a torn ear piece. Vendor cannot be trusted.

      CellXpo.com

      Date: 12/26/2023

      product ordered is the product we shipped. this is the same model with the same features.

      CellXpo.com

      Date: 12/26/2023

      product you ordered is the product we shipped. this is the same unit .

      CellXpo.com

      Date: 12/26/2023

      there is no order with this customer name in our system. cardholder did not place order with our company
    • Review fromMaria N

      Date: 10/05/2023

      1 star
      I have ordered a Plantronics m165 Bluetooth earpiece and I have no clue what they sent me but it is not what I ordered or want and I have repeatedly sent emails to them to try and resolve this and get what I want but they won't respond

      CellXpo.com

      Date: 11/02/2023

      product ordered is the product we shipped. this is the same model. part number may vary
    • Review fromLinda B

      Date: 09/22/2023

      1 star
      I ordered a headset and never received it. I contacted them and they said there was a glitch in their system and that the money was fraudulently received by another company. They then told me to contact my credit card company to dispute the charge and to send them another payment to receive my item. I contacted PayPal and they are handling the issue. The money went to a company called Tabany not sure of the spelling as the name was given to me over the phone. Obviously, cell pop is playing a game
    • Review fromRobin C

      Date: 07/25/2023

      1 star
      **************** is absolutely AWFUL. Ordered a head set and had to reputedly email to get tracking information. For 3 weeks tracking only said shipping label was started. Tracking never said shipped. Took 3 weeks to get item. Don't need a smart response back asking for an order #. I hope other customers see all these current reviews! Steer clear from ordering from this company . Buyer be very aware!!

      CellXpo.com

      Date: 07/26/2023

      package may have been delayed by **** due to july 4 weekend
    • Review fromPhilip R

      Date: 05/30/2023

      1 star
      Quick shipping but item description as new is completely false. I have purchased several Plantronics 104 the past couple years from Truck Stops since it is a drivers headset. The 2 that I bought from cellxpo are refurbished not new that the website is claiming. 1 headset has a non-OEM cable that connects the earpiece to the battery. OEM is a flat red cable..the one on the headset is twisted stran wire and not to mention the earpiece itself is not OEM either..2 headsets, 2 different earpieces..one is a solid foam with the Plantronics logo embedded in the ****..the other is perforated with no logo, which that is the one without ************ cable..not to mention you can tell both headsets have been worn and used.

      CellXpo.com

      Date: 06/01/2023

      product is 100% original and is in good and working . product is tested prior to shipping and ships in bulk packaging for shipping purposes as advertised

      CellXpo.com

      Date: 06/09/2023

      product is 100% original and is in good and working condition. product is tested prior to shipping and ships in bulk packaging for shipping purposes as advertised.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.