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Find a Location

JWiz has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • JWiz

      294 Eckford St 2R Brooklyn, NY 11222

    Business ProfileforJWiz

    Jewelry Stores

    At-a-glance

    Customer Reviews

    2.07/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    294 Eckford St 2R, Brooklyn, NY 11222
    BBB File Opened:
    12/7/2006

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/26/2021

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Our licensed cleaning company was contacted by ********************* of JWiz on 3/29/21 and scheduled a Zoom meeting for 3/30/21. During the meeting their services were presented as similar to other lead generation businesses but for the ***************** They offered 1 yr of listing our business in the ********** area for 3 payments of $600 to which we declined. We explained our budget was $150 a month and that we would not agree unless we had the option to cancel anytime. We were told that was not an option and decided to end the meeting. At this point a manager, introduced to us as Avi, joined the meeting to personally approve pricing and guaranteed our ability to cancel anytime which was why we moved forward. However after giving the information they requested and my signature we received a standardized contract that did not reflect the information and payment amount which was discussed. Most importantly, the contract stated "no cancelation, no refunds" contrary to "manager approval" was included. An inaccurate advertisment marketing our company's services and location was produced and was not the service which was promised. I contacted the company to cancel and was denied. After fruitless conversations with customer service, I was offered another contract to pay half the price which I did not sign. I contacted my bank to cancel my card and disputed transactions, where 1 payment was returned to me but the other was outside of the bank's time frame. I have not been contacted by the company in any way since then however I have received invoices stating I owe the company the original full amount. (The same amout that did not reflect the original agreement). This company did not provide the service they advertised, did not write a contract specific to our agreemen and did not present a satisfactory resolution to their attempt to scam us out of money. This company should not be allowed ot conduct business due to unethical sales practices.
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike S

    1 star

    01/29/2024

    What a scam.Paid the fee.Zero referrals and never heard from them again,UNTIL they recently contacted me to sign up again. What chutzpah.***********************

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