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Business Profile

Auto Transportation

SGT Auto Transport Corp.

Reviews

Customer Review Ratings

4.52/5 stars

Average of 1,638 Customer Reviews

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Review Details

  • Review fromDan K

    Date: 04/03/2025

    5 stars
    Quick and easy service. Straightforward and friendly. I would recommend them to others.

    SGT Auto Transport Corp.

    Date: 04/04/2025

    We're delighted to hear that you would recommend our service. Thank you for your positive feedback! We look forward to continuing to meet your needs.
  • Review fromElois S

    Date: 04/02/2025

    1 star
    I was quoted one price for my car to be transported and sign a contract with certain 3 day window,they change the date. They increased the price by $100 at the last minute. Driver verbally say he would arrive between 12-2 pm,it was 6:45 almost dark, while he stopped at an auto auction 1.5 hours from my apartment.The contract stated to pick up my car at my apartment,the driver say he couldnt come there. I had to meet in a dangerous area of town,had to take a Lyft to return to my apartment, then on the delivery side. Driver wouldnt deliver to my house which is off a ***********. My suggestion is do not use this Company. I am a travel nurse, will place this same issue on our website, so they wont have to go through what I did.

    SGT Auto Transport Corp.

    Date: 04/04/2025

    Dear *****,

    Were truly sorry to hear about your experience and appreciate you taking the time to share your feedback. While we always strive to meet the expectations set during booking, transport logistics can sometimes shift due to factors outside of our direct controlsuch as carrier delays or equipment limitations. That said, your concerns are absolutely valid and will be forwarded to both our ***************** and Carrier Compliance teams for further review.

    We understand how important a safe, timely, and transparent experience isespecially for professionals like yourselfand we regret that this process fell short of that. We value your feedback, as it helps us improve, and we hope to have the opportunity to provide a much better experience in the future.

    Please dont hesitate to reach out if theres anything further we can do to assist.
  • Review fromRoger S

    Date: 04/01/2025

    5 stars
    *** made transporting our car a seamless experience by putting us in direct contract with the driver so we could work out pick up and delivery.

    SGT Auto Transport Corp.

    Date: 04/02/2025

    Thank you for your feedback! We're glad to hear that connecting you directly with the driver helped make the experience seamless. We appreciate your trust in us and look forward to assisting you again in the future!



  • Review fromLa B

    Date: 03/28/2025

    5 stars
    The driver arrived on, was very through with inspecting my vehicle. And he ensured the information concerning the address he was delivering the car too. And he delivered on the date that he stated. This was the second time using SGT Auto Transport, no issues pickup and delivery of my autos.

    SGT Auto Transport Corp.

    Date: 03/31/2025

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!
  • Review fromMosina M

    Date: 03/27/2025

    5 stars
    Good timing on the shipping and my car was in good condition when picked up at drop off location.

    SGT Auto Transport Corp.

    Date: 03/31/2025

    Thank you for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your experience with us!
  • Review fromRamon O

    Date: 03/27/2025

    5 stars
    On time , safe, driver on full contact.. making sure we was available for delivery. Price is very reasonable from ******** to **************.. I will send family members to you guys.. and will use only you guys.. thank you so much..

    SGT Auto Transport Corp.

    Date: 03/31/2025

    Were pleased to hear youre satisfied with our service! Thank you for trusting us with your vehicle transport.
  • Review fromDARYL B

    Date: 03/27/2025

    5 stars
    The transaction was very smooth and professionally. My car was picked up and delivered on time. Driver (**** ********) was very attentive and careful unloading car. I would use them again

    SGT Auto Transport Corp.

    Date: 03/28/2025

    Thank you for your review! We're glad the process was smooth and professional and that **** took great care of your car. We appreciate your support and look forward to serving you again!
  • Review fromEric B

    Date: 03/27/2025

    3 stars
    Driver was great! Got here faster than I thought, communicated very well and obviously hard working. Price was excellent. Only quibble would be that service is not actually "door to door" as both pick up and drop off locations required an additional vehicle/cost to drop off and retrieve vehicle.Main reason for the 3/5 stars is the harassment for feedback. In the 40 hrs since I received my vehicle, approximately 1.5 business days, I have received no less than 5 emails and a phone call badgering me for feedback. The phone call was primarily to tell me about the emails, not ask questions. I would have been happy to provide a 5/5 if I had been given the chance to provide feedback when I had a moment, but now I am posting out of sheer irritation and attempting to make the constant pestering for feedback stop. Honestly it is a shame. The entire process up to this point was smooth, easy, and excellent with only negligible issues. But to close with this unrelenting bombardment is counter productive and has soured the experience.If this is seen by the company, I strongly recommend revising your protocols for feedback solicitation.I have now provided the feedback they requested, but I don't think it is what they hoped for.

    SGT Auto Transport Corp.

    Date: 03/28/2025

    Thank you for your honest feedback! Were glad to hear your driver provided great service and that the transport process was smooth overall. We sincerely apologize for the excessive follow-ups regarding feedbackthat was never our intention, and we truly appreciate you taking the time to share your experience. Your suggestion is valuable, and we will review our feedback request process to ensure it remains helpful rather than overwhelming. Thank you for choosing us, and we appreciate your insights!
  • Review fromLewis W

    Date: 03/27/2025

    5 stars
    Fantastic all the way. I was a little skeptical. But once it started happening, which only took one day. And 1 day to delivery door to door. And seeing the fantastic equipment. In the professional courteous driver. I knew I was in great hands. 5 stars all the way.

    SGT Auto Transport Corp.

    Date: 03/28/2025

    Thank you for your fantastic review! We're glad we could exceed your expectations with fast delivery and professional service. We appreciate your support!
  • Review fromElaine D

    Date: 03/27/2025

    5 stars
    Excellent service. Kept me informed and my car arrived as scheduled. Pickup and delivery drivers were both very nice.

    SGT Auto Transport Corp.

    Date: 03/28/2025

    Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We appreciate your feedback and support!

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