Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Transportation

SGT Auto Transport Corp.

Reviews

Customer Review Ratings

4.52/5 stars

Average of 1,638 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMatt H

    Date: 12/06/2022

    5 stars
    Smooth shipping did great and paid us on time. Happy to work with again
  • Review fromWilkens A

    Date: 12/06/2022

    5 stars
    Great service. Timely response and they were able to provide me with the information I needed.
  • Review fromMichelle G

    Date: 11/30/2022

    5 stars
    My daughter needed her car shipped from LA to Florida. We called around and received several quotes. After reading reviews on BBB and online, we went with SGT. Their pricing was average compared to others we called. From the very first phone call, to the car delivery was seamless. Every person we spoke to was very nice, explaining each step along the way! The car was picked up in the time frame window given and dropped off 4 days later (within the window of delivery). I was impressed that the car was picked up on Thanksgiving morning!! The delivery driver called the morning of delivery with a time. He was here at the time given. Her car was handled professionally, and arrived in the same condition it was picked up. I would highly recommend SGT!! 100% professional transaction!
    Also, the price was fantastic! It would have cost me more to fly to LA, and drive back to Florida with her (considering gas, hotels, food, flight).
  • Review fromRachelle H

    Date: 11/30/2022

    1 star
    Bait and Switch! I received an online quote for $1565. I then spoke with Nate and he was able to discount to $1475 for an open carrier. When I called back I spoke with Isaac. I asked what the difference would be to switch to a closed carrier and he quoted me $2250 so I said I wanted to move forward with the closed carrier for $1475. He asked me to hold for a minute and then came back on the line and said the open carrier would actually be around $2400. When I pointed out he had just quoted a closed carrier for $2250 he apologized and said that things had changed in the 5 minutes I'd been speaking with him and $2400 was now the price for an open carrier and a closed carrier would be 40% more. They would not honor their original quote of $1475, or even the computer based quote of $1565. I made arrangements with another company for $1507. I DO NOT RECOMMEND THIS COMPANY. They are shady and will not honor their quoted prices.
  • Review fromCharles G

    Date: 11/30/2022

    5 stars
    Excellent experience with this company. They picked up my car in Ohio and delivered it quickly and safely to me in SC. Very good customer service and I highly recommend.
  • Review fromRoger B

    Date: 11/30/2022

    5 stars
    They gave me a very reasonable quote and transported my car quickly. I was impressed with the service.
  • Review fromTimothy W

    Date: 11/30/2022

    5 stars
    Great experience. The communication was good and the car arrived on time with no damage.
  • Review fromAnna R

    Date: 11/21/2022

    1 star
    Very very disappointed, had a horrible experience. I was told that there would be a 3 day window for pickup(oct 26-28). That 3 day window came and gone. They kept saying they are working on it. I had to leave my car with a friend because it was time for me to leave IL.
    Kept on calling them everyday to see where we where at. They told me that its a difficult delivery and I ask why. They had no answer for me. Then I was told another time that there where no drivers wanting to drive to FL. Which didn’t make any sense.
    In the meantime I had called another carrier ** **** ********* payed more money and I still didn’t hear anything from SGT. Within 48 car was picked up from IL and was delivered the next to FL.
    I hope that I will never have to transport a vehicle again in my life time. Do not use this company, very unreliable. I wouldn’t even give a star but I had to in order to write a review.
  • Review fromDBS Auto Shop L

    Date: 11/18/2022

    5 stars
    Very courteous and professional staff. Available after-business hours for problems. Excellent communication. We would work be happy to work with them again. We recommend their services to others!
  • Review fromJohn B

    Date: 11/18/2022

    5 stars
    Excellent communication and work skills. Will be glad to do work in the future.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.