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Business Profile

Auto Transportation

SGT Auto Transport Corp.

Reviews

Customer Review Ratings

4.52/5 stars

Average of 1,638 Customer Reviews

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Review Details

  • Review fromDebra C

    Date: 12/09/2024

    5 stars
    Absolute pleasure !!! Quick and easy .lReasonable price!! The process from accepting the contract to the pick up and delivery of car was smooth !! No issues !!??I will be giving SGT ********************** NAME out to anyone, That needs a Transport service !!THANK YOU SO MUCH ***

    SGT Auto Transport Corp.

    Date: 12/11/2024

    Thank you for your feedback! Were glad to hear you had an awesome experience. We appreciate your support!


  • Review fromDebby A

    Date: 12/09/2024

    5 stars
    Driver was flexible about pickup time, and the car was delivered within one day. He was careful loading the car, and thorough in his taking pictures. We would use this company again.

    SGT Auto Transport Corp.

    Date: 12/10/2024

    We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our services!

  • Review fromMaximilian L

    Date: 12/05/2024

    1 star
    fraudulent debt collection attempt with cancelation fees for services i never booked in the first place.

    SGT Auto Transport Corp.

    Date: 12/06/2024

    Dear Maximilian,

    Thank you for your feedback. We would like to take the opportunity to clarify the situation regarding your cancellation and the subsequent actions taken.

    As per Point 8(A) and Point 8(C) of the terms and conditions in the signed contract, your cancellation violated both clauses:

    Point 8(A): The customer must send a written cancellation notice to *********************************************************.

    Point 8(C): Cancellation occurs for a transport that is double-booked with other broker companies.

    Due to these violations, the cancellation fee was applicable. When we were unable to collect the fee and no payment method was provided, despite it being clearly outlined in the contract, our team followed the procedures set forth in Point *************************************************************** chargebacks for services rendered or cancellation fees would be reviewed in accordance with the terms and conditions. If necessary, the matter would be escalated to a collections agency, which may result in additional fees.

    We understand this may be frustrating.  You may ask why we apply such cancellation fees and the reason is because upon receipt of the signed Customer Shipping Contract, our Motor Carrier resourcing immediately begins.  A tremendous amount of resourcing goes into the vetting of our Motor Carrier network to ensure proper credentials, for the safety of our Customers' vehicles.  We therefore maintain a strict cancellation policy to maximize the quality of our service.

    As a business, we honor our contracts and expect the same of our Customers.  When Customers utilize our resources and violates terms within their accepted contract, we have the right to recoup the cost of our lost time and resources.

    Our team acted in accordance with the terms you agreed to at the time of booking. For your reference, you can review the full terms and conditions here: *******************************************************. We therefore respectfully ask the reviewer to refrain from publishing false and libel statements.

    If you have any further questions or would like to discuss this matter, please feel free to reach out to us directly.

  • Review fromMatthew D

    Date: 12/03/2024

    5 stars
    great communication. would use them again. they went above and beyond.

    SGT Auto Transport Corp.

    Date: 12/17/2024

    Thank you for your kind words! We're thrilled to hear you had a great experience with us. We always strive to go above and beyond for our customers, and were happy that our communication and service met your expectations. We look forward to assisting you again in the future!


  • Review fromMuhammad K

    Date: 12/03/2024

    5 stars
    *** has been great to me and my company, ***************** in *****. We have shipped multiple cars for business and personal use. They have excellent communication, excellent service and prices. They stick to their word and have a very well structured business model. Do business with them without hesitating!

    SGT Auto Transport Corp.

    Date: 12/03/2024

    Were delighted to hear that you had a great experience and plan to use our service again. Thank you for your support!
  • Review fromHarry D

    Date: 12/02/2024

    5 stars
    Overall a great experience from pickup to drop off. *** worked with me to get the car loaded at a dealership and sent 1300 miles. This was the first time shipping a vehicle, but they made the process easy. I would use them again in the future.

    SGT Auto Transport Corp.

    Date: 12/03/2024

    We're so glad to hear that you had a great experience with us! Thank you for sharing your positive feedback!
  • Review fromSandra C

    Date: 12/02/2024

    5 stars
    My Driver ***** was the best. Provided great on time service from *********, ** to ****. I appreciated that he kept me informed along the way. The service provided was outstanding.

    SGT Auto Transport Corp.

    Date: 12/05/2024

    Thank you for your feedback! Were thrilled to hear ***** provided outstanding service and kept you informed throughout the journey. We appreciate your support! 
  • Review fromFred P

    Date: 12/02/2024

    5 stars
    Vehicle was picked up on as scheduled and delivered quickly to the new location without any issues.

    SGT Auto Transport Corp.

    Date: 12/05/2024

    Thank you for your feedback! Were glad everything went smoothly and your vehicle was delivered on time. We appreciate your support!
  • Review fromArmando G

    Date: 12/02/2024

    5 stars
    *** provided great communication through out my vehicle shipment. They safely delivered my vehicle on time at a good price.

    SGT Auto Transport Corp.

    Date: 12/03/2024

    Thank you for choosing our service! We're glad we could deliver your car on time. If you ever need assistance in the future, don't hesitate to reach out.

  • Review fromWilliam C

    Date: 12/02/2024

    5 stars
    Excellent job.Driver was very curious. Everthing was done in a Profesional manner.

    SGT Auto Transport Corp.

    Date: 12/03/2024

    Thank you for your feedback! We're pleased to hear that you were satisfied with our service. We look forward to assisting you again in the future!


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