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            Business ProfilePurelyWhite Deluxe

            Online Retailer

            Additional business information

            Advertising Review:
            On 07/29/2021 BBB wrote to PurelyWhite Deluxe and asked the business to substantiate the following advertising claims at https://purelywhitedeluxe.com/: Continuous comparative/discounted pricing. BBB found that these claims were in violation of the BBB Code of Advertising. As of 08/16/2021, the business has failed to respond to BBB.
            See all additional business information

            Contact Information

            Private Address

            Bayport, NY 11705

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            Customer Reviews

            2.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            39 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            Private Address, Bayport, NY 11705
            BBB File Opened:
            4/22/2021
            Business Management
            • Mr. Hudson Blake Leogrande, Founder/CEO
            Contact Information

            Principal

            • Mr. Hudson Blake Leogrande, Founder/CEO

            Customer Contact

            • Mr. Hudson Blake Leogrande, Founder/CEO
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            39 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            This company is a scam. They charged me out of nowhere claiming I bought something exactly one year ago, and in buying that item I signed up for a yearly subscription, in which I did not. Im poor, I am not going to sign up for a subscription. for toothpaste. I didnt see ANYWHERE on their website about signing up for a subscription when purchasing the product. This is one of the shadiest companies Ive ever dealt with. They also claim all sales are final, when on their website it clearly states a money back guarantee. The owner and CEO blocked me from contacting him (I couldnt get ahold of anyone from customer service) but THE MOMENT I reached out to him and he blocked me, I not only got purelywhitedeluxe responding, but his other company too. All they had to do was refund me $21. Thats it. Theyre gonna end up getting sued and I cannot wait to see it. Do not buy anything from here. Not even once, and if you have an account, close it so you wont see a random charge from them a year later.
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            Read 38 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jennifer W

            04/23/2024

            The product kind of worked, but there's no way to get in touch with customer service. They sent a QR code to scan for a free syringe. The automated response said I would get 2, but I never did. It also gave me a coupon code to order that doesn't work. I emailed about both issues but never got a response.
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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