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          Find a Location

          Quontic Bank has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Quontic Bank

              31-05 Broadway Astoria, NY 11106-2648

            • Quontic Bank

              425 Broadholllow Road Melville, NY 11747-4713

            Business ProfileQuontic Bank

            Bank
            Multi Location Business

            Contact Information

            31-05 Broadway

            Astoria, NY 11106-2648

            Visit Website
            (718) 215-4000

            Customer Reviews

            1.05/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Quontic Bank is a bank.

            Business Details

            This is a multi-location business.

            Find a Location

            Quontic Bank has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Quontic Bank

                31-05 Broadway Astoria, NY 11106-2648

              • Quontic Bank

                425 Broadholllow Road Melville, NY 11747-4713

              Location of This Business
              31-05 Broadway, Astoria, NY 11106-2648
              BBB File Opened:
              12/17/2012
              Years in Business:
              19
              Business Started:
              3/14/2005
              Type of Entity:
              Corporation
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/05/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Quontic Bank is committing fraud by taking our monthly mortgage payments, not crediting us, and then sending us false fraudulent fake "default notices" like the attached. As of now, we only owe partial February 2024 (we have made partial payments), and March 2024 isn't even due yet until the 15th (middle of the month). But in their attached letter they falsely declare that we owe them 3-4 months of mortgage payments. We are also in bankruptcy proceedings SDNY case nos ******** and ******** so their fraud is even more egregious as it violates the automatic bankruptcy stay per 111 USC section 362. Please urgently investigate, assist, and advise.
              Read More
              Read 19 More Complaints

              Customer Reviews

              20 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jennifer C

              11/14/2023

              Horrible customer service! I have had a savings account with them for over a year and wanted to open a second one. I accidentally entered an incorrect digit on my funding source account number and now they are telling me I'm unable to ever open a second account with them. I told them if they couldn't help me I would close out my account and they could not care less. Interest rates might be good but you can find those at other, better banks.

              Quontic Bank Response

              11/22/2023

              Quontic Bank will communicate directly to the customer/complainant in order to comply with the ********************************** Act (GLBA).
              Read 19 More Customer Reviews

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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