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Business Profile

Computer Software

Pdfguru.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

1/5 stars

Average of 15 Customer Reviews

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Review Details

  • Review fromTara P

    Date: 09/19/2025

    1 star
    PDF guru charged my second email and started a new account a day after I canceled my account with a different email . I was charged 49.99 for something I did not sign up for .
  • Review fromronda w

    Date: 09/17/2025

    1 star
    This is another review that PDF Guru charged my account $50....sucks again, not a good or trustworthy company.
  • Review fromNicole K

    Date: 08/11/2025

    1 star
    DO NOT fall for the "easy" download. Once they have your credit card # they will charge you for a full subscription without ANY approval. SCAM!!!
  • Review fromTrudy Y

    Date: 07/06/2025

    1 star
    DO NOT FALL FOR THIS SCAM! I needed to download a NDA and had to go through pdfguru. They charged me a very small amount and unbeknownst to me they then kept charging - twice - each time for $49.99 less than two weeks apart. Then they wanted to charge me another $14 for cancelling!!!!!
  • Review fromKim R

    Date: 05/19/2025

    1 star
    This website is a scam! They say you can sign up for a one time use account for seven days for $1.99, then they charge you without notice a week later that you'll be charged $49.99 for a one year subscription a week later! I disputed the transaction with my payment processor & they wouldn't give me a refund, claiming the company did nothing wrong! I emailed the company and they won't issue a refund either. I read reviews too late that they scam people this way all the time and that people who've used their credit cards with this company's website suddenly have unauthorized charges appear on their accounts! Do not use their service! Very dishonest and definitely not customer service friendly
  • Review fromMary C

    Date: 05/19/2025

    1 star
    Shady unethical company. You use their business for a $.99 purchase and you are unknowingly billed a service fee of $49.99
    that you are completely unaware of. They will not refund your money for their dishonest way of scamming you out of a monthly service fee that you are completely unaware of. This company should be shut down permanently. They are fraudulent. Don’t ever use them.
  • Review fromkim s.

    Date: 05/07/2025

    1 star
    This company has a predatory trial period with automatic enrollment and credit card charge. They will not return contact in a timely manner unless pestered and will not cancel and pro-rate their service.
    The company has a spiel ready about "non-fraudulent behaviors" - so you know this happens often and is a part of their business plan. SHADY
  • Review fromRodney C

    Date: 04/18/2025

    1 star
    I cannot give them any stars. This organization is a fraud making it impossible to cancel as they don't answer emails nor do they answer their phone number in customer service. PDFguru was the first one that popped up on the internet and I needed a form filled out and printed for a 99 cent trial. What they didn't say was that in the fine print they are going to bill your credit card $49.95 a month unless you cancel within the two week trial period. But then they make it impossible to cancel as I have been trying for the past 24 hours. DO NOT USE PDFGURU. THEY ARE BASED OUT OF CYPRESS. ZERO STARS!!
  • Review fromMayme T

    Date: 02/04/2025

    1 star
    I needed one document changed into a different file type and it seemed that this site could do that for me. I paid $0.99 for the one document, which didn't work and then found out I had signed up for an automatic payment, which I thought I was careful to avoid. But alas, I got a bill for $49.99 which they would not refund. They did stop the automatic payments. I have complained to PayPal but have no refund for a $49.99 payment that I will NEVER use.
    I should have looked them up before trying to use them.
  • Review fromKellie V

    Date: 02/03/2025

    1 star
    I canceled my "Free Trial" since then they have continued to charge my credit card even though I have contacted them 3 times now with the cancellation date. Today, I had to call my bank to get a final credit and make sure they no longer charge my card.

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