Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Ecommerce

Loveable

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/01/2026

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 16, 2026, I purchased merchandise from the online retailer Loveable LLC (REMOVED) under order #REMOVED. The merchant immediately processed the payment on my debit card but has failed to fulfill or ship the order. I have sent multiple follow-up emails to REMOVEDall of which have been completely ignored. Furthermore, the merchant has deactivated their backend REMOVEDe-commerce platform, flashing an error screen to paying customers trying to track orders, while intentionally keeping a live public storefront active on REMOVEDto continue taking money from new victims. I have filed a complaint with the New Mexico Attorney General and the REMOVED. I am also seeking a full refund.

    Customer Answer

    Date: 09/03/2026

    I wanted to notify you that my complaint has been resolved. The company, Loveable LLC. has refunded my money.

  • Initial Complaint

    Date:03/13/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    3/09/24 placed order thy took my money never sent order number or order thy took money out of my account left 3 voice messages, and email no responds

  • Initial Complaint

    Date:03/12/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed my order with this company on February 16th. It had a timeline on the bottom right before you add the item to your cart, stating that I would receive my order by February 28th. I also paid extra to expedite processing and shipping to make sure my order arrived on time. On February 26th, I still hadn't received any tracking information so I reached out to them to inquire when my order was going to ship. They provided me a tracking a number later that evening. I received notification this morning on March 10th stating that my order was out for delivery. I double checked before noon and it stated it had been delivered. I immediately went to retrieve it from my mailbox when I realized it was not there. I checked the tracking site again and asked for proof of delivery. The photo that was taken, had my package in the shopper's hand with the building address in the background. The package clearly had my address listed as REMOVEDand the building that they delivered to was REMOVED. I contacted the company again and forwarded them the proof that my order was never received and was shipped to the wrong address. I advised them I no longer wanted the order and the only resolution I wanted was a refund. My order was supposed to be an anniversary gift and not only was it late but it was never received. The company reached out claiming that they delivered it to the correct address. I responded with the proof again that it was delivered to the wrong address and reiterated I wanted a refund. They disregarded that and now they're saying I have to wait for them to double check a few other departments. I just want my money back.

Loveable is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.