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Business Profile

Construction

G.N. Construction, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for G.N. Construction, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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G.N. Construction, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/18/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We purchased this home on June 30, 2024. We have tried over the last month to work with REMOVEDto replace 3 faucets in our home, one inoperable in our son's bathroom. Our first notification to him was on March 3, 2024, and our last and final communication with him was today April 18, 2024 which he is refusing to help stating it is our responsibility to call customer service, stating the cleaner we used destroyed the faucets. He is simply unwilling to fulfill his obligations under the builder warranty. We have 11 of the same faucets in our house, and only 3 are defective. If this was a user error, and caused by our cleaning solution, all faucets would have experienced the same deterioration. Our position is that Freddy REMOVEDneeds to see this through and fix the 3 faucets, this should not be an out of pocket expense that us as homeowners incur having lived in this house less than 10 months. We also made him aware that one of his worker's mentioned there may be a leak in the sink. He has ignored all of our requests. He also has stated he will not replace them which is a breach of his builder warranty responsibility.

    G.N. Construction, Inc. is NOT a BBB Accredited Business.

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