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Business Profile

Signs

Afcultures

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Signs.

About

This business has 1 alert

About This Business

At AFCultures, we understand that signage is more than just a way to display a name or logo. It's a crucial part of your business identity, a silent ambassador for your brand. That's why we dedicate ourselves to crafting signage solutions that are not just visually stunning, but also strategically effective.

Years in Business: 5

Products and Services

Business Signage

Business Details

BBB File Opened:
10/28/2021
Business Started:
6/10/2021
Business Incorporated:
6/10/2021
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
AF Cultures
Afcultures Cutting Metal Wall Art
Hoang Son Ecommerce Development Company, LLC
Business Management:
Mr. Hoang Nguyen, Customer Contact
Mr. Jason Nguyen, Manager

Additional Contact Information

Principal Contacts
Mr. Hoang Nguyen, Customer Contact
Customer Contacts
Mr. Hoang Nguyen, Customer Contact
Additional Email Addresses
Primary: Email this Business

Additional Information

Payment methods
PayPal, Credit-Card, Afterpay
Refund and Exchange Policy
Return Policy/Cancellations

We can not allow the cancellation of an item after 24 hour as all items hit production the following day. We have time and resources that have already been allocated to processing an item from the time an order is placed. Once 24 hours has passed after the date/time of an order, there will be NO refunds and NO exceptions to this rule because your product will have entered production.

At Afcultures, customer satisfaction is our number one priority. If you are dissatisfied for any reason with your purchase, email us at [email protected]. We will do whatever we can to support you and ensure that you are satisfied.

Our money back guarantee policy does NOT apply to any of our customization pieces. However, refunds are only provided on a case by case basis for custom items. All returns require the customer to ship the item back to us at their own cost before a refund is processed back to their original payment method.

Custom Items/Monograms are non-refundable. We can not allow the cancellation of an item, as all items are made to order. This is nonnegotiable. 

Once the order is placed, the color cannot be changed. So please make sure your selection is correct the first time.

You may cancel your whole order and be entitled to a full refund if the order is asked to be canceled in less than 24 hours of purchasing.

Damaged or misspelled pieces. All damaged and misspelled pieces will be replaced with priority production and shipping in 7-14 business days. 

Video unboxing is required for after sale policy.

Please note that we only take responsibility for all problems after we can confirm that they happened due to our mistake, so please help to take a video when you receive and unbox your parcel and send it to us in case you need any assistance or support.

Contact us
Have a question about what we do or how we may be able to help you? Or maybe you just want to leave some feedback for us? Either way, you can send us an email to [email protected] and one of our representatives will get back to you shortly. It’s our goal to respond to all inquiries within 24 hours.  

Contact Us

Office: 530-B HARKLE ROAD STE 100, Santa Fe- NM 87505- USA
Warehouse: 15080, DESMAN ROAD,LA MIRADA, CA 90638
Phone: +1 (505)-663-6442
Email: [email protected]
Business Categories
Signs

Latest Reviews

  • Carrie S

    "I ordered a sign for our company in December. The communication threw the while process was great and when the sign came in it was better than we expected." ... Read full review

  • Susan M

    "Most ads you see on REMOVEDcan leave you feeling sceptical. But after talking with them over email sharing my ideas and receiving a mock up with a fair price." ... Read full review

  • Anna M

    "I absolutely love my experience with AFCultures! The quality of the signs are amazing and the customer service is superb." ... Read full review

View all Reviews

Frequently asked questions about Afcultures

  • Is Afcultures BBB Accredited?

    No, Afcultures is not BBB Accredited. Businesses are under no obligation to seek accreditation.

  • What is the BBB rating of Afcultures?

    Afcultures has an A BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Afcultures have on BBB?

    Afcultures has no complaints filed with BBB in the last 3 years.

  • How many customer reviews does Afcultures have on BBB?

    Afcultures has 11 customer reviews on BBB.

  • How do I file a complaint against Afcultures?

    You can file a complaint against Afcultures on BBB.

  • Where is Afcultures located?

    Afcultures is located at 1209 Mountain Road PL NE, Ste R, Albuquerque, NM 87110.

  • How long has Afcultures been in business?

    Afcultures has been in business for 5 years, since 2021.

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