Signs
AfculturesThis business is NOT BBB Accredited.
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About
This business has 1 alert
Overview
BBB Accreditation & Rating
BBB Accreditation: None
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Rating
AReasons for rating
- Failure to be transparent about ownership, location, or products/services offered
About This Business
Years in Business: 5
Products and Services
Business Details
- BBB File Opened:
- 10/28/2021
- Business Started:
- 6/10/2021
- Business Incorporated:
- 6/10/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- AF Cultures
- Afcultures Cutting Metal Wall Art
- Hoang Son Ecommerce Development Company, LLC
- Business Management:
- Mr. Hoang Nguyen, Customer Contact
- Mr. Jason Nguyen, Manager
Additional Contact Information
- Principal Contacts
- Mr. Hoang Nguyen, Customer Contact
- Customer Contacts
- Mr. Hoang Nguyen, Customer Contact
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Payment methods
- PayPal, Credit-Card, Afterpay
- Refund and Exchange Policy
- Return Policy/Cancellations
We can not allow the cancellation of an item after 24 hour as all items hit production the following day. We have time and resources that have already been allocated to processing an item from the time an order is placed. Once 24 hours has passed after the date/time of an order, there will be NO refunds and NO exceptions to this rule because your product will have entered production.
At Afcultures, customer satisfaction is our number one priority. If you are dissatisfied for any reason with your purchase, email us at [email protected]. We will do whatever we can to support you and ensure that you are satisfied.
Our money back guarantee policy does NOT apply to any of our customization pieces. However, refunds are only provided on a case by case basis for custom items. All returns require the customer to ship the item back to us at their own cost before a refund is processed back to their original payment method.
Custom Items/Monograms are non-refundable. We can not allow the cancellation of an item, as all items are made to order. This is nonnegotiable.
Once the order is placed, the color cannot be changed. So please make sure your selection is correct the first time.
You may cancel your whole order and be entitled to a full refund if the order is asked to be canceled in less than 24 hours of purchasing.
Damaged or misspelled pieces. All damaged and misspelled pieces will be replaced with priority production and shipping in 7-14 business days.
Video unboxing is required for after sale policy.
Please note that we only take responsibility for all problems after we can confirm that they happened due to our mistake, so please help to take a video when you receive and unbox your parcel and send it to us in case you need any assistance or support.
Contact us
Have a question about what we do or how we may be able to help you? Or maybe you just want to leave some feedback for us? Either way, you can send us an email to [email protected] and one of our representatives will get back to you shortly. It’s our goal to respond to all inquiries within 24 hours.
Contact Us
Office: 530-B HARKLE ROAD STE 100, Santa Fe- NM 87505- USA
Warehouse: 15080, DESMAN ROAD,LA MIRADA, CA 90638
Phone: +1 (505)-663-6442
Email: [email protected] - Business Categories
- Signs
Latest Reviews
Carrie S
"I ordered a sign for our company in December. The communication threw the while process was great and when the sign came in it was better than we expected." ... Read full review
Susan M
"Most ads you see on REMOVEDcan leave you feeling sceptical. But after talking with them over email sharing my ideas and receiving a mock up with a fair price." ... Read full review
Anna M
"I absolutely love my experience with AFCultures! The quality of the signs are amazing and the customer service is superb." ... Read full review
Frequently asked questions about Afcultures
Is Afcultures BBB Accredited?
No, Afcultures is not BBB Accredited. Businesses are under no obligation to seek accreditation.
What is the BBB rating of Afcultures?
Afcultures has an A BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does Afcultures have on BBB?
Afcultures has no complaints filed with BBB in the last 3 years.
How many customer reviews does Afcultures have on BBB?
Afcultures has 11 customer reviews on BBB.
How do I file a complaint against Afcultures?
Where is Afcultures located?
Afcultures is located at 1209 Mountain Road PL NE, Ste R, Albuquerque, NM 87110.
How long has Afcultures been in business?
Afcultures has been in business for 5 years, since 2021.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.
