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Business Profile

Security Systems Consultants

1st Interlock, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Systems Consultants.

Complaints

This profile includes complaints for 1st Interlock, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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1st Interlock, LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/16/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I got a DWI in February of 2022. I was court ordered to have an interlock device installed on my vehicle. I decided to go with HiTech Interlock for the device. I missed one payment in December so they showed up yesterday 1/15/24 to repossess the device. In the process they cut wiring under my dash and left my vehicle inoperable. I called today to remedy the situation and the employee berated me saying they're legally allowed to leave it in this condition and the rest of the contract is being sent to collections. I finally have the funds to take care of this but this should not be how any business is allowed to treat their customers. I'm left with an inoperable vehicle and no idea how I can get it fixed.

    1st Interlock, LLC is NOT a BBB Accredited Business.

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