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Find a Location

The Hilltop Landscape Architects has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe Hilltop Landscape Architects

    Landscape Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/14/1994

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Residential and Commercial Landscape Architects and Contractor Services

    Business Details

    This is a multi-location business.

    Find a Location

    The Hilltop Landscape Architects has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      7909 Edith Blvd NE, Albuquerque, NM 87113-1407
      BBB File Opened:
      6/23/1992
      Years in Business:
      54
      Business Started:
      1/1/1970
      Business Incorporated:
      9/5/1986
      Accredited Since:
      9/14/1994
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 26458 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 1/31/2026.

      These agencies may include:

      New Mexico Construction Industries Division

      PO Box 25101

      Santa Fe NM 87504-5101

      (505) 476-4700

      Fax: (505) 4764615

      http://www.rld.state.nm.us/construction

      Type of Entity:
      Corporation
      Alternate Business Name
      • Hilltop Landscape Architects
      • Jamar Industries, Inc.
      • Hilltop Landscape Architects & Contractors
      Business Management
      • Mr. Jim Forrester, President
      Contact Information

      Principal

      • Mr. Jim Forrester, President

      Customer Contact

      • Ms. Molly Driver

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/07/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
       On 8/31/2020 we gave The Hilltop owner $15,000 in the form of personal check (which has been cashed by The Hilltop). It was tendered for a job to be performed at *** ****** ** ******** in Corrales, NM. The funds were to get our job on the schedule while we were still discussing the scope of work to be performed. We never arrived at an agreement and had no contract; no work was performed. For personal reasons we made a decision to cancel the project, and on 2/10/2021 we requested a refund Since then we have been in contact with owner Jim F******** who has promised payments and reneged on every agreement he has made to provide the refund. We and our family have done a considerable amount of business with this large landscaping contractor in the past and never expected them not to act in good faith. .We request resolution of this issue in the form of a full refund. Should the BBB requires more information please advise. Pls advise of any progress on this file.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Melissa and Chris M

      5 stars

      09/12/2023

      We engaged Hilltop after a bad experience with another 'reputable' company. Jim listened, asked thoughtful questions, and requested pictures, drawings, etc., of what we had in mind for a final design. Jim produced a beautiful architectural drawing, which was exactly what we were looking for. This was a major project, especially the demolition phase, to remove most of the existing landscape. As with most large projects, they ran into some unforeseen issues, but as with the entire project, they always had the, "We've got this," approach. Nothing seemed to phase them! Jose (Crew Leader) and his crews were always upbeat, kind, thoughtful, and thorough. Jose was on-site everyday monitoring the progress, and when he wasn't the crews knew exactly what needed to be done. We're absolutely thrilled with the final product! Our top reason for this five star review: -Consistent communication from Jim, the owner (routinely visited the site and met with us on a regular basis) and Jose the Crew Leader. -Quality. They never cut corners, were meticulous, and really cared about the quality of their work. -Value. We certainly could have found a less expensive company, but you get what you pay for. Do we feel we got our money's worth? Yes, and more! -Compassion- It may be an odd thing to look for in a landscape company, but it mattered to us. Jim and Jose always addressed any concerns we had. They listened, took the time to explain things we didn't understand, and always wanted to ensure we were happy with the process. That goes (more importantly) for the crews as well. They seemed very well cared for, from safety to resources, breaks and time off. The long tenure of many of the employees speaks volumes. If you're looking for an extremely reputable (we heard from several other contractors on our home remodel that Hilltop is the best in town), reliable, honest, thorough, communicative, engaging, and fun company to partner with, Hilltop is it! Very happy campers!

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

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