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Business Profile

Hardware and Tools

Almighty Tools LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hardware and Tools.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/10/2026

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    - Date of Transaction: 02/12/2026. I received the mask on 03/02/2026. On 03/03/2026 I made my first contact with Almighty Tools about my dissatisfaction with the mask not sealing around the face and the damaged plastic face shield and requested a Return Authorization Number and Full refund on 03/03/2026 and several times since.- The amount of money paid the business: REMOVED- What the business committed to provide: The Almighty Protective Mask- What is the nature of the dispute: The item is defective: it doesn't seal around the face which allows dust to enter the mask; the plastic face shield was stretched/damaged due to poor packaging (I emailed pictures to Almighty Tools of the damaged face shield) which causes poor visibility thus the mask would be a Danger to wear when working with power saws - Whether or not the business has tried to resolve the problem: No, they have refused to send a Return Authorization Number and a Refund even though the business states Under Almighty Tools 'Frequently Asked Questions':check_box Is there a money-back guarantee?Yes, we offer a 30-day money-back guarantee with no questions asked. If the mask doesnt meet your expectations, you can return it for a full refund. - If the issue involves advertising, when and where the ad was seen or heard: I saw the ad online on 02/12/2026

    Business Response

    Date: 04/03/2026

    Hello,

     

    We aknowledged that item was damaged in transit and already issued a full refund for it, since customer refused to have a free replacement. We are working towards improving the packaging for this item to avoide this problem in the future.

     

    Thank you for your attention. 

    Customer Answer

    Date: 04/04/2026

    I am rejecting this response for complaint ID REMOVEDbecause:



    Regards,

    REMOVED
     
    [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]  I am not happy with Almighty Tools dishonest response. By email I was notified that I finally received a full refund today (4/4/26) and Almighty Tools Did Not offer a replacement. I will not be doing business with this company again. I hope this complaint Warns people away from taking a chance on doing business with Almighty Tools and the frustration they may have to go through with this company.

    Business Response

    Date: 04/08/2026

    Hello!

     

    Customer has been already fully refunded. We are imporving the packaging for this product to avoid this problem in the future.

     

    Thank you. 

    Customer Answer

    Date: 04/08/2026

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID REMOVED, and find that this resolution is now complete and glad that my transaction with Almighty Tools is done but sorry I had to go through such lengths to get a refund on a faulty and damaged product.

    Regards,

    REMOVED

BBB Accreditation: None

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.