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Business Profile

Background Checks

Veripages - Intelage Systems Corp.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 27 total complaints in the last 3 years.
  • 24 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/22/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages has personal information on me. Some is correct some is not correct. They have me working as a construction project manager for maho clinic in Arizona. That information is incorrect. I'd like to know where they got that from and I'd like them to remove all information on me. I tried opting out. They don't make it easy and I couldn't do that.

    Business Response

    Date: 09/23/2024

    Hi Susan,

    I would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you need removed.
    Please contact us directly at, [email protected], so we can gather the information necessary to identify the records in question.

    Best regards,
    Veripages customer service
    [email protected]


    Business Response

    Date: 09/25/2024

    Hi BBB Team, 

    We did not receive a URL to the page where this user sees the information in order to remove it. Moreover, they did not contact us by email that we provided in order to remove the information needed. Please ask them to contact us or send a link, or a screenshot of the record they need removed. 

    Best regards,
    Radaris customer service

  • Initial Complaint

    Date:08/31/2024

    Type:Sales and Advertising Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    {#HS:******************#} On Thu, Aug 29, 2024 at 3:12 PM EDT, **** ******** wrote: From: veripages.com Name: **** ******** Message: ****************************************** * am not related to this person, and I request to be completed removed from your website. I am the only person in the entire world with my name. Phone: ************ E-mail: [email protected] On Thursday, August 29, 2024 at 01:20:33 PM MST, Veripages Support wrote: Thank you for reaching out regarding the "Related to/Known as" block in this profile and how it relates to your personal data. We understand that you're concerned about how your information is being used, and we want to assure you that we take your privacy very seriously. We understand that you may not want your personal data to be associated with this person's profile. However, we want to assure you that the information published in this block does not have a finite entity that can be associated with a person's personal data. This means that your personal data is not being used to identify you or to buy a report on you. Therefore, we cannot fulfil your removal request from the "Related to/Known as" block of this person's profile. We apologize for any inconvenience this may have caused. We're constantly working to improve our privacy practices, and we're committed to protecting your personal data. If you have any further questions or concerns, please don't hesitate to reach out. Veripages.com Public Records Deep Search [email protected]

    Business Response

    Date: 09/03/2024

    Hello ****,

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, [email protected], if you still need more assistance. 

    Best regards,
    Veripages customer service
    [email protected]


    Customer Answer

    Date: 09/09/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau®:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Regards,

    **** ********
  • Initial Complaint

    Date:08/16/2024

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi, I never game Veripages permission to provide my personal information on their public websites and I want it removed. Here is the URL: ***************************************************** I have seen lots of complaints on Veripages on privacy violation issues. They should not be allowed to do this to the public, especially with so many identidy theft crimes everywhere nowadays. Thank you, ******** *****

    Business Response

    Date: 08/16/2024

    Hello ********,

    I apologize for the issue you experienced. Your record has been removed from our site. Please contact us directly at, ********************, if you still need more assistance.

    Best regards,
    Veripages customer service
    [email protected]

  • Initial Complaint

    Date:08/08/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** ***** does not live at 24 Warren avenue Warren RI nor does a ****** ***** nor does a ***** ***** nor ****** ***** they are from swansea mass and live in swansea mass with a ***** ***** and in Bristol ri. Please omit and do not publish any ones names of ** ****** ****** ** ** ****** ****** ****** ** do you understand me you do not have the legal right or the copyrights to publish our names on your sites it’s an invasion of privacy and there are privacy laws and violence laws they have people constantly looking for them and have lost custody of their children and people out of prison for murder out of prison for murdering and in gangs and with program directors of same violence and murders friends of theirs from prison their mother girlfriends and rape to children and who keep saying who knows what mom and dad have done to the kids when all those people did was work their whole entire lives and they lost custody of their children their children wanted nothing to do with them and they wanted nothing to do with their children. They have been gone their whole lives almost 20 years

    Business Response

    Date: 08/08/2024

    Hello *********,

    Thank you for contacting us. In order to remove information from Veripages.com, you will need to contact us directly at [email protected]. We will send you the simple instructions and answer any specific questions you may have.

    If you experience any issues with this process, the Veripages team will be happy to help you complete your removal request by the same email.

    Best regards,
    Veripages customer service
    [email protected]



  • Initial Complaint

    Date:07/30/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages reposted my name on their website a month after I asked there company to remove it and not repost/reuse it in the future. I want my name "**** *****" removed from Veripages' website immediately and my name NOT TO BE REUSED OR REPOSTED ON VERIPAGES IN THE FUTURE.

    Business Response

    Date: 08/20/2024

    Hello ****, 

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, [email protected], if you still need more assistance. 

    Best regards,
    Veripages customer service
    [email protected]

  • Initial Complaint

    Date:07/25/2024

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal and confidential information is being published and offered by your company on the internet without my permission or consent. Publishing this information places me at risk for ID fraud and provides security and safety risks for me and my family. Please kindly REMOVE/DELETE all information about me or relating me from all search engines of the internet as well as your database. I have attached a screen shot of what is being offered to the public by your company. I have been having issues with stalking and harassment by a pa doc Inmate and am frightened by my information being shared like this Thank you so much for your help and cooperation.

    Business Response

    Date: 07/29/2024

    Hello *******,

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance.

    Best regards,
    ********* ******** *******


    Customer Answer

    Date: 07/31/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau®:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Regards,

    ******* ******
  • Initial Complaint

    Date:07/24/2024

    Type:Sales and Advertising Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I removed my profile months ago, but just learned from Google Search that my name and home address are STILL showing up on this page: **********************************************  This is NOT connected to any particular profile, so there is no way for me to remove this! I demand that Veripages remove this immediately or I will be filing a legal complaint against their company.

    Business Response

    Date: 07/24/2024

    Hello *******,

    I apologize for the issue you experienced. Can you please tell which address do you need removed from this page? **********************************************

    Best regards,
    Veripages customer service
    [email protected]

    Customer Answer

    Date: 07/24/2024

    Complaint: ********

    I am rejecting this response because:

    Hello Veripages, it appears the address was removed, but my name is still appearing on the following page under street name. If you can remove my name here, I will close this complaint, thank you.

    *****************************************
    Regards,

    ******* **********

     
    [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]

    Business Response

    Date: 08/20/2024

    Hello *******, 

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, [email protected], if you still need more assistance. 

    Best regards,
    Veripages customer service
    [email protected]


  • Initial Complaint

    Date:06/13/2024

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for a service to ********* to find out information on an individual. It was stated that employment information, legal information, background information and current contact, including address, phone numbers, businesses would be included. This was not the case. I was only given common information that could be found anywhere for free. Then when I tried the offered chat option. I was given a message that directed me to call the number *** *** **** for further information. I called the number 3 times. Every time there was a message saying no one was in the office, please call back during normal business hours. All of my calls were during normal business hours. I feel I was scammed by a fake company, *********. Who does not provide the service they advertise. I just want my money back. I did not get what I paid for.

    Business Response

    Date: 06/17/2024

    Hello ******

    We are sorry to hear that we didn’t find the information needed. ********* strives to provide the best data in the market, however we cannot guarantee that every report will have all the potential data points described. Not all reports include professional, criminal and civil records, because the data might not be available publicly.

    The charge will be refunded to you within the next 5 business days. There will be no further billing. 

    We apologize for any inconvenience. 

    Best regards, 
    ********* customer service




    Customer Answer

    Date: 06/21/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau®:

    I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me.

    Regards,

    ***** *******
  • Initial Complaint

    Date:06/11/2024

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages.com has my personal information on its site that I did not give permission to provide. '************************************************. It needs to be removed immediately for identity theft and privacy protection. I do not give Veripages or any of its affiliates permission to provide any information about me on its site. I want it removed immediately. Additional complaints will be filed with the Texas Attorney General, Consumer Protection Division. Ann Dent, Austin, TX.

    Business Response

    Date: 06/12/2024

    Hi ***,

    I apologize for the issue you experienced. Your record has been already removed from our site. Please contact us directly at, [email protected], if you still need more assistance.

    Best regards,
    Veripages customer service

  • Initial Complaint

    Date:02/19/2024

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages  .com has my personal information on their site that I did not give permission to provide. It needs to be removed immediately for identity theft and privacy protection. I do not give Veripages or any of their affiliates permission to provide any information about me on their site. I want it removed immediately. ***************************************** 

    Business Response

    Date: 04/17/2024

    Hi ******,
    I am sorry to hear that you were not happy with the public records available on Veripages .com or satisfied with the removal process.

    Our records show that our customer service team removed the information you identified the same day you submitted your first request.

    Please let us know if you need any further assistance.

    Best regards,
    Veripages customer service
    *********************

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