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Business Profile

Background Checks

Veripages - Intelage Systems Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 68 total complaints in the last 3 years.
  • 57 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages HAS IGNORED my requests (six attempts) to remove my personal information from their site. I submitted their forms as requested as well as emailed and called; my personal information has NOT been removed. This business needs to be investigated and terminated. What they are doing does not seem legal and is not right.

    Business Response

    Date: 08/25/2025

    Hi ********, 

    I am sorry to hear that you were not happy with the public records available or satisfied with the removal process.

    Our records show that our customer service team already helped you to remove the record you identified (******** * *****, ********* **) by email.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************



    Customer Answer

    Date: 08/25/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.



    Regards,



    ******** *****

  • Initial Complaint

    Date:07/22/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint Against Veripages

    Veripages has failed to remove my personal information—and my husband's—from their website, despite repeated and fully compliant requests.

    Following their posted instructions, I completed the opt-out form, including copying and pasting the required URL. Although the website displayed a "Success" message, our information remains visible.

    Since then, I have:

    Emailed Veripages four times

    Called multiple times during normal business hours (New Mexico time), only to reach a voicemail stating no one is available

    Despite clearly following all required steps, our personal information remains online. This is not just frustrating—it’s a serious safety concern. The continued exposure of this information poses a risk to our privacy and security, and it is absolutely unacceptable.

    I am urgently requesting that all personal information related to me and my husband be permanently removed from Veripages without further delay.

    Thank you for your attention to this matter.

    Business Response

    Date: 07/28/2025

    Hello *****,

    I am sorry to hear that you were not happy with the public records available or satisfied with the removal process.

    Our records show that our customer service team has already helped you to remove the information you identified.

    Please let us know if you need any further assistance.

    Best regards,
    Veripages customer service
    *********************



    Customer Answer

    Date: 07/29/2025

    Thank you so much. The dispute has been resolved

  • Initial Complaint

    Date:07/17/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I followed the instructions Veripages provided to remove my profile entry from their website in early June of 2025. I did not log the specific date as I had no reason to believe the process would not be successful. I did not receive any response nor was my information removed. On my 2nd attempt I saved my tracking number, contacted support who referred me to check on my status via tracking essentially not helping and referring me to the same broken system other complains have referenced below. I am requesting my information be immediately removed and have provided my tracking number in this complaint from my 2nd request on 7/15/2025.

    Business Response

    Date: 07/21/2025


    Hi *****,

    I am very sorry you feel this way. We complete all received requests within 48 hours. If we have not completed your request, it's likely that we did know the specific details you wanted removed or the records had been already removed from our site.

    Our correspondence shows that you sent us a tracking number, but did not send us any profile details, so we were unable to locate the information for removal.

    Your record has been already removed from our site: ****************************************************** , and we have sent you a confirmation email to ********************** .

    If you need assistance in removing more information, please contact us directly at *********************, so we can figure it out together.


    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 07/29/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.



    Regards,



    ***** *********

  • Initial Complaint

    Date:07/15/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Remove my information from your database. I never got a chance to complete it myself. Your website is broken.
    ****************************************************

    Business Response

    Date: 07/16/2025

    Hello *****

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

  • Initial Complaint

    Date:07/14/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages refuses to remove personal info off website after several attempts via website and email. I did have luck the first time, only to have my info reappear after a few months. The last email request I sent was rejected due to "user rejected". Apparently the only way to get results is to file a BBB complaint. I have personal safety reasons why I do not want my personal info published but unlike many other data broker sites, Veripages makes people jump through hoops, only to be ignored. Other than law enforcement, there is no reason why so much personal data should be available to the public and world wide web! A legal team should look into their practices

    Business Response

    Date: 07/16/2025

    Hello *****, 

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 07/16/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.



    Regards,



    ***** *********

  • Initial Complaint

    Date:07/13/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've been trying to opt out from the website for more than a month. I never received a confirmation link. In addition to that, customer support is no help. I kindly request that you remove my information at once. ****************************************************** Thank you

    Business Response

    Date: 07/14/2025

    Hello ********* 

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, [email protected], if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

  • Initial Complaint

    Date:07/01/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have tried on several occasions to remove my information from this website. Online requests and emails go unanswered. My full name, birth month and year, phone number and several past addresses are out there on their website. I work in the public sector and take great measures to protect my privacy due to my line of work. I need to have this information removed immediately to protect my and my family. This is very unsettling that I do not get a response and my information is available on over 15 different sites because of this company. This company needs to be put out of business. They are irresponsible with the data they have.

    The two URL's are the following: ******************************************************** *** ********************************************************* 

    BBB please hide those URL's when publishing online.

    Business Response

    Date: 07/03/2025

    Hello ******** 

    I apologize for the issue you experienced. Your records have been removed from our site.

    Please contact us directly at, ********************** if you still need more assistance. 

    Best regards,
    Veripages customer service
    [email protected]

  • Initial Complaint

    Date:06/29/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Remove my personal information. You are extorting to provide more information to "proof my identity". This is unethical practice that works against identity theft protection. I request that you immediately purge all the data you have on me. **************************************************** ***************************************************

    Business Response

    Date: 06/30/2025

    Hello ********

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, [email protected], if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

  • Initial Complaint

    Date:06/26/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Do not give, sell any of my information remove my name from all of the sites associated with veripages and any corporation stop using my information forever

    Business Response

    Date: 06/27/2025

    Hello ******

    I would be happy to assist you in completing this request, but unfortunately, your message does not contain enough information I can use to identify the records you need removed.

    Please contact us directly at, *********************, if you still need more assistance or send the URL in reply to this message.

    Best regards,
    Veripages customer service
    *********************

  • Initial Complaint

    Date:06/23/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages will not remove my personal information from their site. I had it removed a few years ago but it's now back.
    Per instructions 6/20/25, I cut and pasted the ULR for opt out. Though the site says "success", my information remains. .
    I emailed Veripages ( the phone only has vm saying nobody is available). The reply was to follow the site instructions for opt out. I responded that I did that ( twice) but my information still has not been removed.
    I want all my personal information removed from the site as it is detrimental to my business and professional reputation.
    Thank you for any assistance you can provide regarding this matter.
    I have attached screen shots of my opt out request and of my information that remains on the site today.

    Business Response

    Date: 06/24/2025

    Hello ****, 

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 06/25/2025

    Complaint: ********



    I am rejecting this response because: per the attached screen shots just taken, my information still remains on the site -- note: **** * **** "get full report"







    Regards,



    **** ****
     

    [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]

    Business Response

    Date: 06/27/2025

    Hello ****,

    I apologize for the issue you experienced. Your record has been removed from our site: **********************************-************** **** ***** ****, age *** ************* **.

    Please contact us directly at, *********************, if you still need more assistance.

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 06/30/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.



    Regards,



    **** ****

Veripages - Intelage Systems Corp. is NOT a BBB Accredited Business.

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