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Background Checks

Veripages - Intelage Systems Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 73 total complaints in the last 3 years.
  • 61 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/06/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I respectfully request the permanent removal and deletion of the information on record under the California Consumer Privacy Act and California Privacy Act. This allows California residents to delete or opt-out of the sale of their personal data and businesses must comply with these requests. The sharing of information poses significant safety and privacy concerns leaving individuals vulnerable to exploitation and misuse of the data collected and sold. The potential consequences are the increased risk of fraud, identity theft and threats to personal safety. This complaint serves as formal notice to Veripages, their third-party vendors and partner networks that I do not consent to the sharing and selling of information concerning my family's personal data. I have copied and pasted the url links for your review.


    ********************************************* ******************************************** ************************************************ *********************************************** *************************************************** ********************************************** **************************************************** 

    Business Response

    Date: 10/08/2025

    Hello *****, 

    I apologize for the issue you've experienced. Your records have been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 10/08/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    This is to inform you that I have accepted Veripage's response as the complaint has been fully addressed.   Will continue to document and monitor this website.

    Kind Regards

  • Initial Complaint

    Date:10/02/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I also submitted a request to have my personal information removed from Veripages sites (there are several... they have a very long list of sites that publish your personal contact information, relatives, etc.).

    I got the same response as everyone else after completing the form on their website - that I will receive a confirmation email. Nothing comes. Nothing in spam, either. I want my information off of these websites. People who's profiles appear on these pages have every right to make this request, and they are required to comply.

    This is the confirmation number I received: ************************************

    Business Response

    Date: 10/03/2025

    Hello ******,

    I would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you need removed.

    Please contact us directly at, *********************, so we can gather the information necessary to identify the records in question or provide a link to a profile you need removed through this portal.

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 10/03/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.



    Regards,



    ****** ******

  • Initial Complaint

    Date:09/18/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Like several before me, I have made every attempt to have my information removed from their website. Veripages even sent an email stating that the information was removed; yet, after using several different internet browsers and devices, my personal information has remained public.

    These types of data businesses that repeatedly ignore and or lie about removing your information should be shut down -- the websites should cease to exist. They are potentially placing lives in danger, as has been proven to be the case with the recent tragedies ithat took place in Minnesota. Further, when you view the "team" associated with this company, all of the pictures are stock photos of people who don't even exist in this so-called business. I have saved copies of photo searches proving this.

    Business Response

    Date: 09/19/2025

    Hello *****, 

    I would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you need removed.

    Please contact us directly at, *********************, so we can gather the information necessary to identify the records in question or provide a link to a profile you need removed through this portal.

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 09/19/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.



    Regards,



    ***** *******

  • Initial Complaint

    Date:09/17/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages’ Privacy Policy states the right to deletion.

    I have attempted to contact Veripages by phone in order to opt out/have my information removed. Their phone ‘messaging’……there is no one answering. Attempting to wade through their pages and sub pages to have information via forms removed seems intentionally vague and misleading.

    Perhaps Veripages should be investigated. They put lots of dox info on their site! What they are doing sure seems fishy at best.

    I am requesting the removal of any and all information related to me that Veripages may have collected, published, or stored—not just the information visible at the above URL. This includes any associated records that may be listed under variations of my name or other ways they identify me.

    Thank you for your attention to this matter.

    URL: ******************************************************

    Business Response

    Date: 09/18/2025

    Hello ******, 

    I apologize for the issue you’ve experienced. Your record has been removed from our site. Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************


    Customer Answer

    Date: 09/22/2025





    I have reviewed Veripage’s response to complaint ID ********.   I expect that my information, data, identifiers and any related information (including any prior, current, new or changed) is permanently removed and will not reappear on the Veripages site at a later date.  Also, any information is not available behind a paywall.  Permanent removal or any and all information related to me is a satisfactory resolution.



    Regards,



    ****** ********

  • Initial Complaint

    Date:08/24/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted Veripages.com multiple times to remove my identifying information from their website. I provided the URL and followed the instructions. I provided two different email addresses. I received no response and no email to confirm my request. I used the telephone number to contact Veripages and could not contact a live person.
    My Delete Service contacted Veripages on my behalf and received no response.
    Disclosure of my personal information places me at risk.

    Business Response

    Date: 08/25/2025

    Hello ***, 

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 08/28/2025

    Complaint: ********

    I am rejecting this response because: Veripages DID NOT remove my information. I just searched and the information is still there. August 28, 2025 9:36 PM.*** * ******* *********** *************************************************** I have requested removal at least 5 times and my Delete Service has requested with no response. 



    Regards,

    *** ******
     
    [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]

    Business Response

    Date: 08/29/2025

    Hi ***,

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 08/29/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.



    Regards,



    *** ******

  • Initial Complaint

    Date:08/22/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages HAS IGNORED my requests (six attempts) to remove my personal information from their site. I submitted their forms as requested as well as emailed and called; my personal information has NOT been removed. This business needs to be investigated and terminated. What they are doing does not seem legal and is not right.

    Business Response

    Date: 08/25/2025

    Hi ********, 

    I am sorry to hear that you were not happy with the public records available or satisfied with the removal process.

    Our records show that our customer service team already helped you to remove the record you identified (******** * *****, ********* **) by email.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************



    Customer Answer

    Date: 08/25/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.



    Regards,



    ******** *****

  • Initial Complaint

    Date:08/19/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've tried numerous times to contact this business by email and by phone to delete my information, but haven't received a response. The phone number does not allow you to speak to anyone, and my emails have gone unanswered.

    Business Response

    Date: 08/19/2025

    Hello *******,

    I would be happy to assist you in completing this request, but unfortunately, your message does not contain any information I can use to identify the records you need removed.

    Please contact us directly at, *********************, so we can gather the information necessary to identify the records in question or provide a link to a profile you need removed through this portal.

    Best regards,
    Veripages customer service
    *********************


    Business Response

    Date: 09/05/2025



    Hi *******,

    I apologize for the issue you experienced. Your record has been already removed from our site: ****************************************************** . You are showing a screenshot from Google which we do not have control of.

    Please contact us directly at, ********************* , if you see your information on *************, not on Google snippet.

    Best regards,
    Veripages customer service

    Customer Answer

    Date: 09/08/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  I'll take this up with Google separately.



    Regards,



    ******* *******

  • Initial Complaint

    Date:08/10/2025

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages WON’T…they REFUSE to remove my personal information from their site. I completed and submitted their forms as requested and they ignored my request even though their site indicates you can ask for removal. This so called business entity should be be investigated. They put lots of dox info on their site! What they are doing sure seems illegal…

    Business Response

    Date: 08/11/2025

    Hello *****,

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 08/21/2025

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID *******.  Company indicated removal from their site.  Expect removal is permanent and not to temporarily appease.  Resolution is satisfactory.



  • Initial Complaint

    Date:08/02/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***************************************************
    Veripages REFUSES to remove my personal information from their site. I submitted their forms as requested and they ignored. i had DeleteMe contact them and they did nothing. This business needs to be investigated. What they are doing does not seem legal.

    Business Response

    Date: 08/04/2025

    Hello ****,

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 08/07/2025

    Thank You!  It has been resolved.

  • Initial Complaint

    Date:07/31/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing this complaint against Veripages (*********************) for their failure to comply with a lawful request under the California Consumer Privacy Act (CCPA).

    Despite multiple attempts to contact Veripages, they have not responded to my request to remove a profile on their website that contains my personal information. I initially submitted an opt-out request through their designated form, as instructed on their website. After receiving no response, I followed up multiple times via email to *********************, but have yet to receive any acknowledgment or action.

    The profile in question is located at the following URL: ****************************************************.

    Veripages’ own Privacy Policy acknowledges the right to deletion and instructs users to contact them via email to initiate such requests. I followed this procedure, yet my request has been ignored.

    I am requesting the removal of any and all personal information related to me that Veripages may have collected, published, or stored—not just the information visible at the above URL. This includes any duplicate or associated records under variations of my name or other identifiers.

    This lack of response is not only unprofessional but also a clear violation of the CCPA. I am requesting that the BBB investigate this matter and assist in compelling Veripages to comply with my data removal request.

    Thank you for your attention to this matter.

    Business Response

    Date: 08/02/2025

    Hello *****,

    I apologize for the issue you experienced. Your record has been already removed from our site.

    Please contact us directly at, *********************, if you still need more assistance. 

    Best regards,
    Veripages customer service
    *********************

    Customer Answer

    Date: 08/04/2025

    While my personal information has been removed from the provided URL, it's concerning that this frustrating and time-consuming process took multiple months, repeated opt-out submissions, and numerous emails to your support address (*********************).

    This experience raises questions about VeriPages' adherence to its own Privacy Policy and potential violations of state privacy laws, including the California Consumer Privacy Act (CCPA). Specifically, the difficulty in exercising opt-out rights despite multiple attempts is a serious issue under the CCPA's provisions requiring easy and accessible opt-out mechanisms.

    Individuals should not have to resort to filing formal complaints to exercise their fundamental rights under state privacy laws. Given these practices, the Better Business Bureau should investigate these concerns and evaluate the implications for consumer rights and compliance with privacy regulations. Others who believe their rights are being violated are strongly encouraged to file complaints with their state Attorney General's office or the CPPA, if applicable. These complaints help identify patterns of misconduct and can lead to investigations and actions on behalf of the public. Pursuing this avenue is recommended.

Veripages - Intelage Systems Corp. is NOT a BBB Accredited Business.

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