Business ProfileforGold's Gym of Teterboro

On or about October 27 2022 I went in person to Golds gym at Teterboro ** and spoke to a receptionist (female) about cancelling my gym membership. She advised me that there wasn't a manager on site however she would forward my request to him. I left her my name and number to contact me if there was any issue with my cancellation request. I never heard anything back and I assumed that the cancellation went through as I expected it to. I then noticed that Gold's Gym was still charging my credit card. I called Golds Gym and spoke with the manager who was extremely rude. He told me that I needed to come in person to the gym to submit a cancellation request. I told him I had already done that. He argued with me that I needed to come back in, I told him I was not able to do so as I was not in the local area. During this era of technology how is it that he could not just send me the "cancellation form" that he insisted I fill out. He finally did agree to email me the cancellation form (after arguing with me that I needed to come in person). I immediately filled out the form and sent it back. Then I received an email that my account would not be canceled until I paid a balance of ***** which was what they charged me after I had initially requested to cancel my membership and was not even attending that gym anymore. I immediately contacted **************** and explained to them the situation. They advised they would fight the charges on my behalf. They did do a chargeback however now Golds Gym has sent this to collections which has negatively affected my credit score. The resolution I seek is for a correction to be sent to my credit report, for this to be absolved and for the collections agency account to be removed. If this is not resolved I will be contacting the Attorney General, my local Congressmen, social media and small claims court. I am not the first person this has happened to from what I have been hearing.