BBB Tip: Need to get in shape? BBB has tips for joining a gym

Updated November 4, 2026 with a contract checklist and new resources.

If your goal is to get in shape or improve your health, joining a gym may be the first step. Don't sign up at the first gym you visit. Set your goals and budget, tour a few gyms at the times you'd actually go, try a free pass and read the contract carefully before you sign, especially the auto-renewal and cancellation terms.

What you'll learn:

• How to compare gyms on cost, convenience and fit
• What to look for on a tour and a free trial
• What to check in a gym contract before you sign

Before you visit

1. Set your fitness goals. Knowing what you want helps you pick the right facility. Talk to your doctor before starting a new fitness routine, especially if you have a health condition.
2. Know the true cost. Beyond the monthly fee, ask about enrollment fees, annual fees, cancellation fees and extra charges for classes or personal training. Introductory rates often go up after a few months, so find out the regular price. Ask about discounts for students, families or employers. BBB has tips to spot hidden fees.
3. Set your priorities. Would a location near home or work, longer hours, more classes or access to locations in other cities help you stick with it? Some gyms also offer apps, streaming classes or virtual training that add value when you can't make it in.
4. Check BBB.org. Read reviews and complaints and see how each gym responds. Find a fitness center near you and narrow your list before you tour.

At the gym

5. Take a tour. Check the equipment, classes, trainers and cleanliness. Ask about busy times, wait times for equipment, class sign-ups and the cost of personal training.
6. Try it first. Many gyms offer a free pass. Visit at the times you'd normally work out to see how crowded it gets. Before you give a card number for a "free" trial, find out whether it turns into a paid membership; learn more about free trials and subscriptions.
7. Don't give in to pressure. A reputable gym will give you time to read the contract, compare options and decide. Walk away from "today only" deals that rush you to sign.

Before you sign

8. Ask about flexible options. Some gyms offer month-to-month, tiered or pay-as-you-go memberships, or let you freeze your membership for travel, illness or other reasons. These can be a better fit than a long contract if your schedule changes.
9. Read the contract. Make sure every promise the salesperson made is in writing. Check:
• Whether the membership renews automatically, and at what price
• How to cancel: in person, online or by letter, and how much notice you must give
• What happens if you move or the gym closes
• All fees, including cancellation and annual fees
10. Keep records. Keep a copy of the contract. If you cancel, do it the way the contract requires, and keep proof, such as a confirmation email or a certified mail receipt.

Frequently asked questions

What should I look for in a gym contract?

The total cost, including enrollment, annual and cancellation fees; whether it renews automatically; how to cancel; and what happens if you move or the gym closes.

How do I cancel a gym membership?

Follow the steps in your contract exactly, whether that's in person, online or by letter, and keep proof that you canceled. If the gym keeps charging you, dispute the charges with your card company and file a complaint with BBB.

For more information

Working out at home instead? Read BBB's tips for buying home gym equipment, and learn how to spot weight loss product scams. For more ways to start the year right, see BBB's new year's guide. When you can, choose businesses that follow the BBB Standards for Trust.