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Business Profile

Ecommerce

Upstep

This business is NOT BBB Accredited.

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Visit Website(800) 945-4770Write a Review

About

Overview

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Upstep

30 Chapin Rd Unit 1201

Pine Brook, NJ 07058

BBB Accreditation & Rating

Upstep is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

F

Reasons for rating

  • Failure to respond to 21 complaint(s) filed against business
  • 23 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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Business Details

Local BBB:
BBB Serving New Jersey
BBB File Opened:
3/28/2025
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Gil Rogozinski, CEO
Limor Katz
Orit Greiss, Vice President of Marketing

Additional Contact Information

Customer Contacts
Gil Rogozinski, CEO
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Business Categories
Ecommerce

Latest Reviews

  • Kaylee H

    "Complaint Against Upstep Failure to Honor Advertised Money-Back Guarantee I am filing this complaint because Upstep advertised a 100% money-back guarantee if customers were not satisfied. I relied on that guarantee when I purchased their product." ... Read full review

  • Wendy B

    "I ordered my orthotics in April. It is August tomorrow and they are offering $15 off which is an absolute insult." ... Read full review

  • Brandy G

    "Mr. REMOVED, as CEO of Upstep, I hope you take the time to read this because this experience has been incredibly disappointing." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.