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Business Profile

Auto Rentals and Leasing

Drivo, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Rentals and Leasing.

Reviews

Customer Review Ratings

2.37/5 stars

Average of 175 Customer Reviews

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Review Details

  • Review fromHussam E

    Date: 05/14/2024

    Masrafy was an amazing customer service he assist me with professional works ethics
  • Review fromJordan M

    Date: 05/11/2024

    Thank you Ahmed. Great vibes & tunes!All the blessings to you. ????
  • Review fromRaj R

    Date: 05/08/2024

    Shawn, great customer service excellent professional. Greeted me by name and very pleasant
  • Review fromirena h

    Date: 05/08/2024

    one star for lack of having a zero-star option. they're scammers selling you insurance you do not need and have already paid for. they make it look like they're modifying your reservation and saving you money, however in reality they are just scamming you into buying more unnecessary insurance. funny enough, they don't provide any electronic or paper copy of what they make you sign
  • Review fromJohnnie C

    Date: 05/06/2024

    Smooth Business Transaction ,Very Professional Customer Service Will Gladly do Business Again
  • Review fromLuis C

    Date: 04/22/2024

    Costumer skills is very good and the shutter is great service
  • Review fromJames B

    Date: 04/09/2024

    Every request I made was met except for the vehicle model I initially booked in my reservation but when they didn't have an SUV they gave me a discount on a full size car. The shuttle service from the airtrain was excellent. The office on-site is clean and the line moved fast.
  • Review fromNIKKI G

    Date: 01/19/2024

    HORRIBLE DO NOT STAND BUY THERE PRODUCT.FAULTY CARS .THEY ARE A RIP OFF
  • Review fromRichard B

    Date: 01/04/2024

    Mey was amazing!! She was very helpful and informative. She also made sure I understood the details.
  • Review fromGerald H

    Date: 01/02/2024

    There were unexpected charges and fees associated with the rental. But, the staff was excellent, the vehicle was awesome and initial rental rate was very affordable. Had the rental for a week with no issues with the car. It ran well and gas efficiency was great! I would rent again from them again now that I understand their price structure. There was definitely a difference between certain charges shown on the website and those reflected was at the checkout counter!!

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