Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

General Contractor

Ace Home Improvements

Reviews

Customer Review Ratings

4.93/5 stars

Average of 92 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSusan H

    Date: 04/25/2023

    5 stars
    Thank you for always taking care of my issues, responding quickly, and providing excellent customer service. I have been an Ace customer for more than 30 years!

    Ace Home Improvements

    Date: 04/28/2023

    Thank you very much for your kind words.
  • Review fromRandee S

    Date: 04/24/2023

    5 stars
    10 years ago I had Ace Aluminum put in my windows. I live on Ocean Ave and these windows are still doing well. This time around I needed a new storm door and patio sliding door. I shopped around and I am so glad I stayed with these guys. Pricing was great. I never thought I would get excited about doors, but the doors are amazing. Heavy, well built and sized properly (no open spaces). *************, *********************** and ******* are amazing. They were on time for both installs. Very neat and clean. If you think using a family owned and operated business will cost too much you better think twice.

    Ace Home Improvements

    Date: 04/28/2023

    Thank you very much for your kind words.
  • Review fromEvelyn F

    Date: 04/21/2023

    5 stars
    *** has now completed replacing all my windows, two sliders to the patio, front door and retractable screen storm door, and two back doors. Excellent installation work for each project, which is why I returned to ACE Home Improvements for each project over the last few years. Office staff is always helpful too, easy pay online option. Can't say enough GREAT things about ACE. Thank you **** and team
  • Review fromElizabeth M

    Date: 04/14/2023

    5 stars
    Always excellent service from the person who answers the phone, to the technician to the follow up all A+
  • Review fromJanet B

    Date: 03/24/2023

    5 stars
    Had my garage door replaced. Service was excellent from the time I requested an estimate to after my install. Everyone was professional. The job was done neat and perfectly. I couldnt be happier. Thank you Ace Home Improvements!
  • Review fromLaura M

    Date: 03/20/2023

    5 stars
    Wonderful customer service. Our installation went smoothly. Friendly and courteous staff.
  • Review fromSteven H

    Date: 03/19/2023

    5 stars
    Ace Home improvements:I had a ****** of things I needed to do to the front of my house. One was I had to get the aluminum wrap on my front porch fixed and I needed to get all my shutters (the one that still remained) replaced. I asked my neighbor, who was a life-long Freehold-****** resident, who best to call to get this type of work done. He said without hesitation, "Ace Aluminum" which is now called "Ace Home Improvements".So I gave them a call and I got the estimate promptly and I was okay with the price and I signed the contract and we proceeded.The first job done was the Aluminum wrap around the porch roof. That was done very fast and very well. I was definitely happy with the outcome. They did not do the shutters at the same time because they had not come in.A ****** weeks later they did the shutters. I could see that they put new *********** and I signed the paper work and said the job was done. I honestly never really checked because I could tell that new shutters were up around all the front windows. It wasn't until a ****** months later that I noticed that the shutters that were around two windows were short. I had told the person who came out to scope the job that I wanted longer shutters. So now I was unhappy.To make a long story short and get to the main point of this review. I had an opportunity to talk to the company almost a year later, and told them of my dissatisfaction. The owner came to my house and met with me. And he agreed to replace those four shutters without charge. And within the week the shutters were replace. I am extremely happy especially because I had okayed the job and a fair amount of time had passed. I think that says a lot about the company and the owner. I should also mention that one of the support people, ******, was very instrumental in helping me out. I would definitely do business with them again. And yes, I learned my ******* check out the job in a timely manner and give my feedback at that time. *************************
  • Review fromVicki W

    Date: 03/15/2023

    5 stars
    *** did a wonderful job with my new front door, my awnings, and my beautiful new windows in my 3 season porch. Workmen are efficient, professional, and treated my home with respect. I highly recommend them for all home improvements. The cost of the projects was reasonable too!
  • Review fromJanis S

    Date: 03/15/2023

    5 stars
    I loved working with Ace Home Improvements. I ordered windows from them. Their workmanship and quality of their products were great! Therefore, I decided to again deal with them in the purchasing of my front and storm doors. Again, quality workmanship and product!!! All their staff are so pleasant to work with when purchasing products and installation. I definitely recommend them.
  • Review fromGail H

    Date: 03/15/2023

    5 stars
    Great customer service and followup. They did exactly what they said from start to finish and in a timely manner.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.