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Important information

• Additional Info:

  General Information for consumers experiencing problems with their computers: 

  
  The BBB and the FTC advises consumers to use the phone numbers displayed on the original equipment or verified website belonging to the manufacturer of the product. Often a web search would generate a listing for a third party not authorized by the original business. It is further advised to never provide remote access, your credit card or financial information to someone who calls and claims to be from tech support. If you did, call the credit card company to reverse the charge and change the passwords on your computer and your online accounts, preferably from a different, safe computer. 
  
  The FTC has prepared very useful information about the tech support and refund scam at: http://www.consumer.ftc.gov/articles/0346-tech-support-scams and http://blogs.microsoft.com/on-the-issues/2014/12/18/microsoft-takes-action-tech-support-scammers/