Reviews

This profile includes reviews for Maxlend's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Maxlend

  PO Box 760 Parshall, ND 58770-0703

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  Maxlend

  217 3rd Ave NE Parshall, ND 58770

Review Details

• Review fromLrann C

  Date: 11/25/2025

  1 star
  I borrowed $500 from Max ***** I have paid them two payments of $219 and I still owe them $626.33. Their interest rates are outrageous and theyre not clear when you sign up for the loan, you have no idea until you pay that first payment. The payments are only the interest no money hardly to get taken off of your principal I would not recommend them to anybody so beware of Maxlend.

• Review fromHelen Joy H

  Date: 11/04/2025

  5 stars
  I am happy with the customer service and friendly service . Thank you

  Maxlend

  Date: 11/12/2025

  HiHelen,

  
  Thank you for sharing your kind words! We're so glad to hear that youre happy with our customer service and found our team to be friendly and helpful. Providing a positive experience for our customers is always our top priority.

  If you have any questions about your loan or would like guidance on repayment options, please dont hesitate to reach out to us at ***************************** or call ************.

  Best regards,

  The MaxLend Team

• Review fromTimothy William K

  Date: 11/04/2025

  1 star
  One star is giving them alot of credit. I have loans with them in the past and never a problem like this last. I actual reached their gold level status from previous loans with them. Their status levels are a joke! their customer service is not very helpful. They tell you, youre approved for a certain amount one day, then next day when you finalize its not the same. and the negative list goes on and on from there! I will never never use this company again if i need a loan

  Maxlend

  Date: 11/12/2025

  Hi *******,

  Were very sorry to hear about your recent experience and truly regret that it did not meet your expectations. We appreciate your past loyalty and the trust you placed in us as a Gold Level customer. Please know that your feedback is important as it help us improve our communication and service consistency.

  Pre-approval is a preliminary evaluation; however, MaxLend also has a verbal verification process, and the terms of our loans are determined by various factors within our underwriting process.
  
  We want to assure you that we are taking appropriate steps to address your concerns. To ensure your privacy, we cannot discuss account details here, but we would like to gather more information about your experience so that we can properly escalate your concerns.

  Please email us directly at ************************************* or call us at ************ to discuss. Were available from 8AM 8PM EST, Monday Friday.

  Best regards,

  The MaxLend Team

• Review fromKITRAK V

  Date: 11/04/2025

  5 stars
  Very nice people and really easy to work with and the money be in my bank account less than two hours

  Maxlend

  Date: 11/12/2025

  Hi Kitrak,

  
  Thank you for sharing your wonderful feedback! We're thrilled to hear that our team was easy to work with and that your funds were deposited so quickly. Its great to know we could provide the fast and friendly service you deserve.

  If you have any questions about your loan or would like guidance on repayment options, please dont hesitate to reach out to us at ***************************** or call ************.Best regards,The MaxLend Team

• Review fromPeggy F

  Date: 11/01/2025

  1 star
  I received a small loan for $400 with Maxlend on 9/24/25 and just made my first payment of $257.31 and when I checked the payoff balance as of today (11/2/2025) it shows $649.22 with a yearly rate of ******%. This is insane and I do not remember ever seeing that number in the loan paperwork at all. I contacted the company and did not get any explanation at all or a reasonable option to keep from paying this ridiculous amount back on a $400 loan. They are taking advantage of people, especially those who are in a financial bind who need help quickly. Do not borrow money from Maxlend, they are horrible!!!

  Maxlend

  Date: 11/05/2025

  Hi *****,  

  Thank you for your feedback. We value your honesty and the opportunity to address any concerns you may have.

  At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs.

  Keep in mind you are not obligated to keep the life of the loan, you have flexible repayment options to help reduce the overall cost of the loan:

  Early Payoff Pay off your loan at any time with no prepayment penalties, which can reduce interest charges.

  Additional Payments Make extra payments toward your principal balance, lowering interest and shortening the life of your loan.

  If you have any questions about your loan or would like guidance on repayment options, please dont hesitate to reach out to us at ***************************** or call ************.

  Best regards,

  The MaxLend Team

• Review fromDominic J

  Date: 10/09/2025

  1 star
  If I could give a worse rating than 1 star, I would. I am a 21 year old and got into a little financial trouble because my car broke down and I needed quick cash to fix it. I took a loan out through MaxLend and honestly did not read the documents as thoroughly as I should have. Rocket Money recommended this site and stated the APR as around 14% and I thought that was what it was.I signed the documents, quickly received the money and a couple of weeks later after I had paid 3 or 4 payments, I realized I owed more than I had originally received. My aunt looked over the contract and that is when I realized the actual APR is near 800%. Yes, I mean 800%, that is not a typo. I will have this loan paid in full tomorrow now that I have taken a second job and saved enough to pay it in full.I originally took a loan for $525 and will have made 10 payments of $82.44 and one payment of $596 when it goes through tomorrow. $1420 for a $525 loan. If I had completed the term of 36 months, I will have paid around $******* aunt works for the government and asked her boss how this is legal and he answered that Native Americans operate on sovereigh land and can do this as they do not have to follow US financial laws.Please do not take this loan. I was desperate and regret it. I would have been better off bouncing my checking account and paying the bank back. I realize that is not exactly ethical, but I don't think my bank would be upset at the fees I'd have to pay which would be WAY LESS THAN THIS LOAN

  Maxlend

  Date: 10/12/2025

  Hi *********,
  
  Thank you for taking the time to share your feedback. Were sorry to hear about your experience and understand how stressful unexpected expenses like car repairs can be. We appreciate your honesty and the opportunity to address your concerns.
  
  At MaxLend, we strive to be transparent with our customers by providing a full loan agreement before funding, which outlines all payment amounts, terms, and the total cost of the loan. Our installment loans are designed to assist customers with short-term financial needs and typically range from nine to ten months at the longest. Customers are never obligated to keep the loan for the full term, as we offer flexible repayment options that allow early payoff at any time without penalties. Paying off early or making additional payments toward the principal can significantly reduce the total cost of the loan.
  
  We understand that financing decisions can feel overwhelming, and were always here to help customers understand their repayment options can save them on fees. If you would like to discuss your account, please dont hesitate to reach out to us at *************************************************************
   or by calling ************.
  
  We appreciate your feedback and hope we can assist you in a way that restores your confidence in our service.
  
  Best regards,
  
  The MaxLend Team

• Review fromJennifer D

  Date: 10/08/2025

  1 star
  Don't do it.. ************ is a rip off. I got a 600 dollar loan and before even moving forward I asked the sales representative ******* what would the fees and interest be. Lied straight through her teeth. She said the loan with fees should be no more then 800. After making three payments with a total of ****** already. On Oct 8, 2025 a text came through and said after the 10th your balance is 768. 40. So the interest alone was already the payments made. After telling her I want to know the full about she said about 3, 000 and 18 more payments. These people are scamming and trying to get a quick sale thats why they approved everyone. I WOULD NEVER AGAIN get a loan. Tell everyone you know that Maxlend is not the company for you the interest rate is literally like 430%

  Maxlend

  Date: 10/12/2025

  Hi ********,

  
  Thank you for sharing your feedback. Were truly sorry to hear about your dissatisfaction and understand how frustrating this experience has been. At MaxLend, we strive to be transparent with all loan terms and charges so our customers can make informed financial decisions, and we are sorry for any misunderstanding during the verbal verification process.

  Before any funds are released, each borrower receives a detailed loan agreement that outlines the payment schedule, finance charges, and the total amount due. Customers are encouraged to review this agreement carefully before signing electronically.

  Its also important to note that our loans are designed as short-term solutions. We offer flexible options that allow customers to pay off their loan early or make additional payments toward the principal balance at any time without penaltyhelping to reduce interest costs over the life of the loan.

  If youd like to review your loan details or discuss repayment options, please reach out to us directly at ************************************************************* or call ************ . Our team is always here to assist you.

  
  Best regards,
  The MaxLend Team

• Review fromDeAngela H

  Date: 09/29/2025

  1 star
  DON'T DO IT!! The amount of money you will pay back versus what you borrowed is robbery. This is a predatory loan. Please beware!

  Maxlend

  Date: 10/12/2025

  Hi ********,

  
  Thank you for taking the time to share your feedback. Were sorry to hear that you were dissatisfied with your experience and understand your concern regarding the cost of your loan.

  
  At MaxLend, our goal is to assist customers with their short-term financial needs while maintaining transparency about loan terms and repayment options. Before funding, every customer receives a full loan agreement outlining the payment schedule, total amount due, and applicable finance charges.

  To help reduce overall costs, customers always have the option to pay off their loan early or make additional payments toward the principal without penalty. This flexibility allows borrowers to save significantly on interest over the life of the loan.

  
  We value your feedback and appreciate the opportunity to clarify how our program works. If you would like to review repayment options or discuss your specific account, please contact us at ************************************************************* or call ************ . Our team will be happy to assist you.

  
  Best regards,
  The MaxLend Team

• Review fromWILLIAM H

  Date: 09/16/2025

  2 stars
  Way to expensive if it's not fire don't do it

  Maxlend

  Date: 09/18/2025

  Hi *******, 

  Thank you for reaching out and sharing your feedback. We understand your concerns regarding interest rates, and were also sorry to hear that we did not fully meet your expectations.

  Transparency is very important to us. All loan termsincluding the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amountare clearly outlined in the loan agreement provided before acceptance.

  We also want to remind you of the flexible repayment options available:Early Payoff You may pay off your loan at any time without penalty, which can significantly reduce your total interest.Additional Principal Payments You can make extra payments toward your principal balance to shorten the loan term and save on interest.

  If youd like to discuss repayment options or have further questions, please reach out to us anytime at ************************************************************* or call  ************ .

  Best regards,

  The MaxLend Team

• Review fromBernadette D

  Date: 09/15/2025

  1 star
  I have previously taken short term payday loans with Maxlend. Most recently in September 2025. I have found that the customer service agents are not aware of the details they should know when they are speaking to a returning customer. I have taken ********************** for the past 2 years and I am supposed to get a lower APR, as well as same day deposit of funds. THEY NEED TO PAY ATTENTION TO WHAT IS HAPPENING. There are many other tribal entities that offer much better service, and keep the promised 'offers' they make.

  Maxlend

  Date: 09/23/2025

  Hi,

  
  Thank you for sharing your feedback. We truly value your loyalty as a returning customer over the past two years. Were happy to confirm that, as a Platinum customer, you are receiving our lowest available APR. We also want to reassure you that we strive to honor the offers made to all customers, including same-day funding when applications are completed within our specified timeframes.

  
  We sincerely apologize if there was any misunderstanding regarding your account details during your recent interaction. Your feedback is important, as we continue to improve the experience for our customers.

  
  If youd like to discuss your loan terms or have any questions about your current account, please feel free to call us directly at  ************ or email *************************************** Were happy to assist.

  
  Best regards,
  The MaxLend Team