Reviews

This profile includes reviews for Maxlend's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Maxlend has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Maxlend

  PO Box 760 Parshall, ND 58770-0703

• 

  Maxlend

  217 3rd Ave NE Parshall, ND 58770

Review Details

• Review fromReva M

  Date: 08/22/2025

  1 star
  I took our a $600 loan so why do I owe $92 every week well into April of 2026 for it to be paid off? Incredibly predatory. I'm just as dumb for agreeing to it but in my desperation, I needed it. Never again with this company.

  Maxlend

  Date: 09/03/2025

  Hi,

  Thank you for sharing your feedback. We understand your concern regarding the repayment amount. At MaxLend, we strive to provide transparency and fully disclose all loan termsincluding the Annual Percentage Rate (APR), repayment schedule, finance charges, and total repayment amountso customers can make informed decisions.

  For your reference, we offer flexible repayment options:

  Early Payoff You can pay off your loan at any time with no prepayment penalties, which can help reduce interest.

  Additional Principal Payments You can make extra payments toward your principal balance, which lowers the total interest paid and shortens the life of the loan.We appreciate your feedback and are always looking for ways to improve the borrowing experience.

  If you have any questions or would like more information about our repayment options, please contact us at ************************************* or ************, Monday through Friday, 8:00 AM 8:00 PM EST.

  Best regards,

  The MaxLend Team

• Review fromDeanne S

  Date: 08/19/2025

  2 stars
  The person I talked to was rude and kept interrupting me. When I tried to explain the need for a short term loan she said " We dont care about the circumstances behind why you need a loan."

  Maxlend

  Date: 08/22/2025

  Hi ******,
  
  Thanks for sharing your experience. We are sorry that you were dissatisfied with the level of service you received. We strive to provide exceptional customer service and want to assure you that we are taking the appropriate steps to address your concerns internally.

  
  We will be reaching out within 48 business hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ************************************* or call us at ************. Were available from 8AM 8PM EST, Monday Friday.

   

  Regards, 

  MaxLend

• Review fromKim W

  Date: 08/16/2025

  1 star
  I cant leave any stars They dont care about you They are charging me 10X the amount of loan!!! Didnt explain this till after the fact Cant change pymt date & will not work with you!! Unbelievable- dont do it !! My pymt is $900 a month for 8 months on a $2,550.00 !!!!! I stand a chance now of losing my house!

  Maxlend

  Date: 08/18/2025

  Hi ***,

  Were truly sorry to hear about the frustration and stress youve experienced regarding your loan terms and your current financial situation. 

  At MaxLend, transparency is very important to us. All loan termsincluding the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amountare clearly outlined in the loan agreement. Here at MaxLend, it is important to us that our customers understand the terms of the loan. Upon acceptance of the loan, a comprehensive loan agreement was emailed to you for your electronic signature. Once you signed electronically, the loan document was resent.

  We want to remind you that you're not required to keep the loan for the full term. You have flexible repayment options available to help manage your loan more comfortably:

  Early Payoff Youre welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest.

  Additional Principal Payments You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan.

  If you have questions about your current loan, and repayment options please dont hesitate to reach out. You can contact us at ************ or ***************************************** always happy to help!

  Best regards,

  The MaxLend Team

• Review fromR. B.

  Date: 08/13/2025

  1 star
  Just trying to warn other folks that may take out a loan for MaxLend. I went to pay off the loan got a cashiers check and on the Internet it gives you their physical address and also give you their ** Box. I wanted to get my loan paid off fast and so I ***** my total amount due +10 days interest so the check had time to get there. I called the next day after I did the ***** to give them the tracking number and let them know when that cashiers check would arrive. Then I was told under no uncertain terms that they will not pick up any checks from the physical address and I can only send checks to the ** Box. They told me that numerous times, even though I told him on the website it gave me the ** Box and the physical address and ***** only takes the physical address. Then they said once I get the check, it will take 6 to 8 weeks to process and Ill still have to pay interest until the check has been a processed. So that means not only did I pay off the loan now I gotta pay interest for 6 to 8 weeks until they decide to process it. The only way to pay it off immediately is through ACH or Debit card. If you mail it then youll still be paying thousands of dollars additional interest and they do not care. So I had to turn around to ***** and ask him to cancel the package with the check in it because the lady on the phone told me that that address is not correct. Its been the most frustrating experience and this company is a predatory lender so buyer beware. Im really learning at a costly expense.

  Maxlend

  Date: 08/15/2025

  Hi *******, 

  Thank you for sharing your experience, and we sincerely apologize for the frustration and misunderstanding you encountered. If you ever see a physical address listed for us online, please reach out so we can investigate, as our official process for mailing checks is to send them to our PO Boxthe only address provided on our website.

  
  We apologize for the inconvenience this caused and want to assure you that as soon as a check is received at our PO Box, it is processed promptly. We understand how important timely payment processing is.

  If you have questions about your current loan, and repayment options please dont hesitate to reach out. You can contact us at ************ or ***************************************** always happy to help!Best regards,The MaxLend Team

  R. B.

  Date: 08/19/2025

  To Maxlend BBB response received 8/18 and my response on 08/19/2025 (see below): 1)Maxlend stated -If you ever see a physical address listed for us online, please reach out so we can investigate, as our official process for mailing checks is to send them to our PO Boxthe only address provided on our website. Response from customer: That is not true. I told at least 5 agents what I saw and offered to send a screen shot and they were not interested.2)Maxlend Stated We apologize for the inconvenience this caused and want to assure you that as soon as a check is received at our PO Box, it is processed promptly. We understand how important timely payment processing is. If you have questions about your current loan, and repayment options please dont hesitate to reach out. Response from customer: That is not true. I was told by at least 5 agents that even if they received a check the same day it would take 6-8 weeks (1 agent did say 4-6 weeks) and theres nothing they can do about it!3)Maxlend Stated - You can contact us at ************ or ***************************************** always happy to help! Best regards, The MaxLend Team Response from customer: 8/19/2025 1:55pm MT - ***** said yes, they process promptly as soon as the check is received at the ******. I mention that I Fedexd to Maxlend and Maxlend returned the check and then I sent via **** and it should arrive today (8/19) or Wed (8/20) and Maxlend (*****) said they will process it immediately and not 6-8 waiting period. I told ***** I would call Back Thursday (8/21/2025) to confirm they have received and processed the check by then and no accrued interest would be charged like the other agents said would be additional 6-8 weeks. Maxlend (*****) said OK. Maybe Maxlend needs to train the other agents to provide customer service and not say that it will take 6-8 regardless if they receive the check today and not stress customers out. A little bit of good customer service goes a long way!******************** - I will reply back to update if Maxlend really kept their word that when they receive my check from PO box today (8/19) or tomorrow 8/20) that they honored no additional interest and they processed my payment in full immediately.

• Review fromRobert T

  Date: 08/08/2025

  1 star
  I was short a few dollars back in June of 2025. I initially asked for a $1,000 loan. When the representative said the payoff fee, it was like four times the amount that I was asking to borrow. I asked for a smaller loan, which was $400, Im thinking I paid the $525 off , come to find out that I will be paying more than five times back for a $400 loan! Over $2000 to be exact. Payments of $125.40 until the end of February NEXT YEAR! These people are scamming on peoples hardships and need to be dealt with

  Maxlend

  Date: 08/26/2025

  Hi,
  Were sorry to hear about your concerns regarding your payment amount. Our payment schedule is based on the principal amount borrowed and your selected payment date. All loan termsincluding the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amountare clearly outlined in the loan agreement.
  We want to remind you that you're not required to keep the loan for the full term. You have flexible repayment options available to help manage your loan more comfortably:
  Early Payoff Youre welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest. Additional Principal Payments You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan.
  If you have questions about your current loan, and repayment options please dont hesitate to reach out. You can contact us at ************ or ***************************************** always happy to help!
  Best regards,
  The MaxLend Team

• Review fromdeborah d

  Date: 08/05/2025

  1 star
  do not get a loan thru this company their practices are deceptive high interest rates high principal they dont tell you about this till you have already signed loan papers not to mention the fact that the monthly payments are extremly high

  Maxlend

  Date: 08/07/2025

  Hi *******,

  Thank you for sharing your feedback. We're truly sorry to hear that we did not meet your expectations.

  At MaxLend, transparency is very important to us. All loan termsincluding the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amountare clearly outlined in the loan agreement. Here at MaxLend, it is important to us that our customers understand the terms of the loan. Upon acceptance of the loan, a comprehensive loan agreement was emailed to you for your electronic signature. Once you signed electronically, the loan document was resent.

  We want to remind you that you're not required to keep the loan for the full term. You have flexible repayment options available to help manage your loan more comfortably:

  Early Payoff Youre welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest.

  Additional Principal Payments You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan.

  If you have questions about your current loan, and repayment options please dont hesitate to reach out. You can contact us at ************ or ***************************************** always happy to help!

  Best regards,

  The MaxLend Team

• Review fromGabriel S

  Date: 08/01/2025

  1 star
  I needed a loan to help with rent seen there ad said it was fast. I got approved but didn't get the money for a week. I understand why this happened and delt with. When my payments stated and a second one was made i wasn't expecting i went back and looked. I called to tell them to complain that there werr things i was not made aware of that would have impacted my decision like payments were going to be bi-weekly and my interest was over 600%. When i asked shouldn't i have been told this response was maybe it was said a different way and most customers pay off ********************** in full to avoid interest. I said i know how interest and loans work the more you pay back the less interest you thats not the issue its 600% interest rate could pay off 1500 +interest at once i would not have needed a loan. so unless i can find a way to playoff the loan soon my ********************** over 6000. ********

  Maxlend

  Date: 08/26/2025

  Hi,

  
  Thank you for taking the time to share your experience with us. We understand your concern regarding repayment frequency and interest rates, and we sincerely apologize for any confusion or frustration this has caused.

  
  At MaxLend, transparency is important to us. All loan terms, including the Annual Percentage Rate (APR), payment schedule, and total repayment amount, are disclosed in the loan agreement provided for your review and electronic signature prior to funding. That agreement is also resent to you once signed for your records.

  
  We want to assure you that you have flexible repayment options designed to help manage your loan more comfortably:

  
  Early Payoff: Were glad to see that you were able to pay off your loan early. Choosing this option was a great way to reduce interest costs, and were happy you were able to take advantage of it. You also had the option to make;

  
  Additional Principal Payments: You are welcome to make extra payments directly toward the principal balance, which lowers the interest owed and shortens the life of your loan.

  
  If you have any additional questions, please don't hesitate to contact us directly at ************ or via email at **************************************

  
  We truly value you choosing MaxLend during your time of need.

  
  Best regards,
  The MaxLend Team

• Review fromReese H

  Date: 07/29/2025

  1 star
  This company is a total and completet RIPOFF... The should be shutdown NOW!!!!!

  Maxlend

  Date: 08/01/2025

  Hi *****,
  
  Thank you for taking the time to share your experience.  Your feedback is important to us!
  To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.

  To assure you that we are taking the appropriate steps to address your concerns.
  We will be reaching out within 48 business hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at ************************************* or call us at ************. Were available from 8AM 8PM CT, Monday Friday.

   

  Best Regards, 

  MaxLend

• Review fromAndrea D

  Date: 07/24/2025

  1 star
  I got trapped. Paying over 4800 for 1000 loan. Can't read everything on the phone with time to actually understand the rip off. A 9 month loan sounds good....but not the 571 monthly payments. Hard to believe that this legal and I feel like an a** for being so dumb... they prey on desperate people.

  Maxlend

  Date: 08/26/2025

  Hi,

  Were sorry to hear about your concerns regarding your payment amount. Our payment schedule is based on the principal amount borrowed and your selected payment date.All loan termsincluding the Annual Percentage Rate (APR), payment schedule, finance charges, and total repayment amountare clearly outlined in the loan agreement.

  We want to remind you that you're not required to keep the loan for the full term. You have flexible repayment options available to help manage your loan more comfortably:

  Early Payoff Youre welcome to pay off your loan at any time with no prepayment penalties. This can help you save significantly on interest.Additional Principal Payments You can make extra payments toward your principal balance, which reduces the total interest paid and shortens the life of the loan.

  If you have questions about your current loan, and repayment options please dont hesitate to reach out. You can contact us at ************ or ***************************************** always happy to help!

  Best regards,

  The MaxLend Team

• Review fromAndrea C

  Date: 07/15/2025

  1 star
  I am in tough spot and was looking to get a loan of 2k to replace an alternator on my car. They wanted bi- weekly payments of $581 over 9 months. They wanted $10,458 payment for a 2k loan. Thankfully I did not go through with it and had my application cancelled. When applying ask for a call immediately and confirm the repayment they almost trapped me. The agent I spoke with was pleasant and understanding but do not sign anything with them until you talk EVERYTHING through.

  Maxlend

  Date: 07/17/2025

  Hi,

  
  Thank you for sharing your feedback. Were sorry to hear about your recent experience and truly appreciate you taking the time to speak with our team. Were glad the representative you spoke with was pleasant and understanding during a difficult situation.

  
  We apologize for any confusion surrounding the loan terms. At MaxLend, we strive to be transparent, and we always encourage our customers to carefully review their loan agreement and speak with a representative before finalizing any decision. Its also important to know that we offer early payoff options and additional principal payments, which can significantly reduce the total cost of the loan and allow more flexibility than the full 9- or 10-month repayment term.

  
  We also offer a Reward Program for returning customers, which provides improved loan amounts along with lower interest rates. Should you consider reapplying in the future, wed be happy to walk you through the full breakdown of terms and options available.

  
  If you have any questions or need further assistance, feel free to contact us at ***************************** or call ************.

  
  Sincerely,
  The MaxLend Team