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Business Profile

Software Testing

GOSKILLUP.COM

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Software Testing.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/18/2026

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has been debiting my bank account 6.99 monthly. I have no idea who or what this company is and have never had any interactions with them at all. Calling their customer service line yields no results and no response.

    Business Response

    Date: 08/21/2026

    Dear Customer,

    Thank you for reaching out to us regarding your recent purchase. We understand that you may have made an erroneous or unauthorized transaction, and we are here to assist you.

    To proceed with the cancellation of your subscription or digital product, we kindly ask you to provide the following information in text format:

    1. Your full name.
    2. The transaction date and amount.
    3. The last four digits of the card number used for the transaction.

    This information is necessary for us to verify your account and ensure the security of your request. Without these details, we will be unable to assist you further.

    Once we receive the necessary information, we will promptly review your request and take the appropriate action.

    Thank you for your understanding, and we look forward to resolving this matter for you.

    Best regards,
    Support Team
    REMOVED

    Customer Answer

    Date: 08/24/2026

     
    Complaint: 25175029

    I am rejecting this response because: I never purchased ANYTHING from your company. Ive never heard of goskillup.com and did not subscribe to anything. I most certainly will not give you the last 4 digits of my card. You already charged it so you should know.

    Sincerely,

    REMOVED

    Business Response

    Date: 08/28/2026

    Dear Customer,

    Thank you for reaching out to us regarding your recent purchase. We understand that you may have made an erroneous or unauthorized transaction, and we are here to assist you.

    To proceed with the cancellation of your subscription or digital product, we kindly ask you to provide the following information in text format:

    1. Your full name.
    2. The transaction date and amount.
    3. The last four digits of the card number used for the transaction.

    This information is necessary for us to verify your account and ensure the security of your request. Without these details, we will be unable to assist you further.

    Once we receive the necessary information, we will promptly review your request and take the appropriate action.

    Thank you for your understanding, and we look forward to resolving this matter for you.

    Best regards,
    Support Team
    REMOVED

    Customer Answer

    Date: 08/31/2026

     
    Complaint: 25175029


    I am rejecting this response because: I never purchased ANYTHING from your company. Ive never heard of goskillup.com and did not subscribe to anything. I most certainly will not give you the last 4 digits of my card. You already charged it so you should know.

    Sincerely,

    REMOVED

    Sincerely,

    REMOVED

  • Initial Complaint

    Date:12/29/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not make this purchase. There is no email or communication made to me about this. No one will answer the phone nor answer my email asking about the transaction. Ive sent attached with false information they have posted. I have tried all day to reach them with no answers at all. I am so concerned someone has my personal information.

    Business Response

    Date: 12/29/2025

    Dear Customer,

    Thank you for reaching out to us regarding your recent purchase. We understand that you may have made an erroneous or unauthorized transaction, and we are here to assist you.

    To proceed with the cancellation of your subscription or digital product, we kindly ask you to provide the following information in text format:

    1. Your full name.
    2. The transaction date and amount.
    3. The last four digits of the card number used for the transaction.

    This information is necessary for us to verify your account and ensure the security of your request. Without these details, we will be unable to assist you further.

    Once we receive the necessary information, we will promptly review your request and take the appropriate action.

    Thank you for your understanding, and we look forward to resolving this matter for you.

    Best regards,
    Support Team
    REMOVED

  • Initial Complaint

    Date:06/02/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have never heard of this business and they some how took out $6.99 on May 30, 2025.

    Business Response

    Date: 06/05/2025

    Dear Customer,

    Thank you for reaching out to us regarding your recent purchase. We understand that you may have made an erroneous or unauthorized transaction, and we are here to assist you.

    To proceed with the cancellation of your subscription or digital product, we kindly ask you to provide the following information in text format:

    1. Your full name.
    2. The transaction date and amount.
    3. The last four digits of the card number used for the transaction.

    This information is necessary for us to verify your account and ensure the security of your request. Without these details, we will be unable to assist you further.

    Once we receive the necessary information, we will promptly review your request and take the appropriate action.

    Thank you for your understanding, and we look forward to resolving this matter for you.

    Best regards,
    Support Team
    REMOVED

  • Initial Complaint

    Date:12/03/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    REMOVEDa charge was issued to my bank account that was not authorized. I have made several attempts to contact the company with no response.

    Business Response

    Date: 12/05/2024

    Hello dear customer,

    I am REMOVED, the owner of goskillup.com
    Could you provide more information about your transaction?
    Because I can't find your order without additional information.
    To find your transaction I need to know

     - Your full name.
     - The date and the amount of the transaction(s)
     - The last 4 digits of your card 

    This way I can find your transaction and make you a refund.

    Thank you
    REMOVED
    ___________
    REMOVED

  • Initial Complaint

    Date:11/12/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    8.99 charged to my bank account. I dont know this company and did not approve it.

    Business Response

    Date: 11/14/2024

    Hello dear customer,

    I am REMOVED, the owner of goskillup.com
    Could you provide more information about your transaction?
    Because I can't find your order without additional information.
    To find your transaction I need to know

     - Your full name.
     - The date and the amount of the transaction(s)
     - The last 4 digits of your card 

    This way I can find your transaction and make you a refund.

    Thank you
    REMOVED
    ___________
    REMOVED

  • Initial Complaint

    Date:11/07/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My husband was getting ready to pay bills and found a $6.99 from Goskillup.com. At first, he thought it was from a job seeking app I had directed him to, but after a couple of questions he confirmed he had never put his information in to the app for them to be able to charge him. While we figured that out, I did a little research, and found that Goskillup.com has made a HABIT of fraudulently "charging" people small amounts (less than $10) for the last 2 years (at least) that will typically go unnoticed.We never made a purchase, and will be disputing the charge, which of course is not a guarantee. But the complaint still deserves to be filed. And no, we're not going to give you more information to look up the "purchase" like you asked the other complainant. We're not ignorant.

    Business Response

    Date: 11/11/2024

    Hello dear customer,

    I am REMOVED, the owner of goskillup.com
    Could you provide more information about your transaction?
    Because I can't find your order without additional information.
    To find your transaction I need to know

     - Your full name.
     - The date and the amount of the transaction(s)
     - The last 4 digits of your card 

    This way I can find your transaction and make you a refund.

    Thank you
    REMOVED
    ___________
    REMOVED

  • Initial Complaint

    Date:10/28/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are charging my bank card $6.99 and I just happened to be going to my bank and found this out. I don&#REMOVED;t know who this business is and I have never done business with them. I would like for them to refund me all of the money taken out for H33363335REMOVED3236313638H.

    Business Response

    Date: 10/31/2024

    Hello dear customer,

    I am REMOVED, the owner of goskillup.com
    Could you provide more information about your transaction?
    Because I can't find your order without additional information.
    To find your transaction I need to know

     - Your full name.
     - The date and the amount of the transaction(s)
     - The last 4 digits of your card 

    This way I can find your transaction and make you a refund.

    Thank you
    REMOVED
    ___________
    REMOVED

  • Initial Complaint

    Date:05/14/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company called goskillup.com of which I've never heard of just fraudulently charged my debit card on 5/13/24 for $6.99. I'm not the only one they have done this to either. I looked them up online after finding out the charge and several people have wrote a review stating that it had happened to them as well. I know the charge is small but it's theft and I among others would like to see something done. I need to see about filling a claim and or pressing charges because that is not okay. I have very little money to begin with. Living pay check to pay check. Please help me and others stop these criminals.

    Business Response

    Date: 05/21/2024

    Hello dear customer,

    I am REMOVED, the owner of goskillup.com
    Could you provide more information about your transaction?
    Because I can't find your order without additional information.
    To find your transaction I need to know

     - The date and the amount of the transaction(s)
     - The last 4 digits of your card 

    This way I can find your transaction and make you a refund.

    Thank you
    REMOVED
    ___________
    REMOVED

    Customer Answer

    Date: 05/21/2024

     
    Complaint: 21707322

    I am rejecting this response because: I never purchased anything from you, you fraudulently took $6.99 from my account without my knowledge on top of it your asking for my last 4 numbers on my card to what steal more money? I will be taking this to court.

    Sincerely,

    REMOVED

  • Initial Complaint

    Date:04/30/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 04/29/24 I received a text notification from my bank that there was a pending charge of $6.99 from this company below. I have attach a copy of the screen shot. I never signed up for this company upon speaking with my bank this appear to be a scam. The number does not allow me to speak with anyone directly. Upon reading the reviews there are several complaints regarding this company. 04/30/2024Withdrawal DEBIT CARD / GOSKILLUP.COM REMOVEDNC Date 04/30/24 REMOVED8299 %% Card 15 #REMOVED-$6.99

    Business Response

    Date: 05/02/2024

    Hello dear customer,

    Refund

    Thank you
    REMOVED
    ___________
    REMOVED

GOSKILLUP.COM is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.