Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Auto Parts

Car Computer Exchange

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Auto Parts.

Reviews

Customer Review Ratings

2.21/5 stars

Average of 152 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJerry L

    Date: 08/08/2023

    3 stars
    Hi truck is running but no parking lights dash lights plus don't want to change out. I sent the factory one in today.maybe it can be repaired.
  • Review fromRichard C

    Date: 07/30/2023

    5 stars
    I appreciate the very quick delivery of the unit. The last company took three weeks (Flagship).
  • Review fromTom R

    Date: 07/26/2023

    2 stars
    The *** I ordered arrived well packaged a day or so after the expected arrival date. We had it installed according to the instructions provided. The car started up, ran OK and the check engine light was off. We drove the car less than 10 miles and the check engine light came back on. Four engine codes were displayed. So far, this unit has not lived up to expectations. We're not happy to be right back where we started
  • Review fromJim G

    Date: 07/24/2023

    5 stars
    Received today installed today and seems to work great. Time will tell as it is a Chrysler after all.
  • Review fromMike W

    Date: 07/20/2023

    5 stars
    Plug and play at a very reasonable price what more can you say. Support was very good.
  • Review fromDon T

    Date: 07/20/2023

    5 stars
    Great service from this company. Prompt fast service and easy to use. Saved my client hundreds
  • Review fromJose F

    Date: 07/12/2023

    5 stars
    I am hoping that the *** I received from your company will last at least as the original one has on my **** Grand Caravan ES. I installed your *** and it is operating smoothly. Thanks , *********** P.S. the *** I installed over a year ago is purring like a kitten.
  • Review fromJeannette L

    Date: 07/10/2023

    1 star
    Ordered a TCM on June 17....had to cancel on 6/20 because we could not gather all the information requested. Confirmation of cancellation came the same day, and was told billing would credit my **** in **** days. It is now at least 12 business days , and found that you cannot even call the billing department. Email only....but they do not respond. I have sent 2 emails and am still waiting for a response and my credit. Who knows if and when my credit will be issued.
  • Review fromHumberto C

    Date: 07/10/2023

    5 stars
    Received package in 2 days.The PCM works so far!Cant complain
  • Review fromRebecca N

    Date: 07/08/2023

    5 stars
    Got our computer today works fine, will be returning the core Monday Morning is when I will send it out!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.