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About

Important information

  • Customer Complaint:
    BBB had previously identified a no address
    of complaints concerning customer service issues. The company discussed with BBB in October 2008 ways to correct the cause of the customer complaints. Complaints have decreased in volume since the meeting.

About This Business

Funcom is an independent game developer and publisher.

BBB Accredited Since: 11/25/2009

Years in Business: 32

Products and Services

Computer Software developers

Business Details

BBB File Opened:
7/2/2001
Business Started:
7/1/1993
Business Incorporated:
11/16/2000
Type of Entity:
Corporation

Additional Contact Information

Principal Contacts
Mr. Mads Heggens, Customer Service Representative
Customer Contacts
Ms. Terri Perkins, Legal Counsel
Mr. Mads Heggens, Customer Service Representative
Additional Phone Numbers
Other Phone: (919) 806-0707
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook
Twitter

Latest Reviews

  • adrian p

    "The development department and customer service REMOVEDwill repeatedly bounce you back and forth each other without trying to solve the problem or offer any restitution. A service in their game Dune Awakening malfunctioned and instead of offering equal restitution or restoration of service they did nothing." ... Read full review

  • Marc W

    "Immersive When Stable When it works, Dune: Awakening captivates with Arrakis deserts, sandstorms, and sandworms, creating an authentic Dune vibe REMOVEDcalls the most authentic Dune-iverse. The survival loopgathering, crafting, buildingis rewarding, with faction progression (Atreides/Harkonnen) adding depth." ... Read full review

  • Tobias C

    "I bought Dune:Awakening." ... Read full review

View all Reviews

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